Suleiman Farah

• Performed key system operations, Handled IT support, performed at High Level.
• Configured system diagnostics, managed logs, Regularly maintained conference calls for business related purposes.
• Operated system glitches in timely manner.
• Expertise in Active Directory.
• Tier 1 and Tier 2 Support.
• Help Desk IT Support.

• Developed innovative solutions to address changing market demands and support future growth plans.
• Managed quarterly earnings to support company growth in West Coast market, increasing sales.
• Proficient in network protocols, DHCP, DNS and SMTP.
• Expertise in Active Directory.
• Delivered comprehensive Tier 1 and Tier 2 support to enhance user experience and satisfaction.
• Provided Help Desk IT support to ensure smooth operation of technology systems.

• Tier 1 and Tier 2 IT Support.
• Expertise in Active Directory.
• Had access to the complete company directory to point colleagues to the right direction
• Configured system diagnostics, managed logs. Operated system glitches in timely manner.
• Worked alongside colleagues and managers to automate and attend meetings to acquire tasks and all

objectives were met for the company.

• Performed system dynamics setting up New-Hires for complete provisions onto the companies internal

system.

• Attended meetings regularly for quarterly responsibilities with Management, VPS, and colleagues.
• Review CCTV Footages.