Suleimon K. Olaiya
Apollo Beach,Florida
Summary
Accomplished, innovative retail management professional with extensive senior-leveled experience in multi-site retail operations, business development, merchandising, customer service, and employee development. Advanced leadership skills with success guiding groups to achieve goals and working with multi recourses to bridge the gap between business objectives and operational capabilities. It is my object to enter any business or organization and become an immediate asset. To be successful, it is imperative for any person to adapt to the culture of a building and to also add ideas that would increase the company’s success.
Overview
13
13
years of professional experience
Work History
Specialist 2/ Customer Assistance
JP Morgan Chase
Tampa, Florida
06.2019 - Current
- Assisted clients managing revolving personal and business lines of credit
- Lead team daily huddles to distribute company initiatives and metrics
- Partnered with team leads to create daily meeting flow
- Culture Committee member
- ( Increasing onsite employee engagement with team building activities.)
- Contributed collection efforts of over $1,000,000.00 at the end of each business year
- Participated in onsite pilot regarding company metrics
- Assisted in company hiring events
STORE MANAGER/ District calls lead
Adidas Inc
Brandon, Florida
01.2016 - 01.2019
- Responsible for employee acquisition and on boarding new team members
- Successfully facilitated team presentations in relation to company initiatives
- Training district staff and store employees on adherence policy and procedures
- Facilitated issues resolution discussions through weekly district conference calls with core business partners
- Partnered with allocation team with delegating products to selected stores
- Monitored company initiatives (Sales, monthly marketing agendas, and visual merchandising)
- Accountable for weekly scheduling of store leaders and employees
- Managed projects and team building events to assist with employee morale
- In authority for 23 employees (Three managers).
Assistant Store Manager / Nike Plus District Trainer
Nike Inc
Elizabeth, New Jersey
01.2009 - 01.2016
- Responsibly for hiring and onboarding new employees
- Designed and maintained training materials to help improve sales and customers experience
- Monitored and analyzed KPI (key performance indicators) and operational metrics to proactively respond to potential gaps with the business process effectively avoiding audits findings
- Coaching, motivating, and inspiring department managers to drive a positive performance culture
- Responsible for weekly scheduling of store leaders and employees
- Received the 2013 “Leadership Excellent Award” as recognition for exceptional professional achievement in meeting corporate objectives
- Executed company initiated auditing
- Piloted Nike+ campaign for the entire company
- Initiated district conference calls
- Accountable for 97 employees (six managers).
Education
Liberal - Arts
College of Staten Island
Timeline
Specialist 2/ Customer Assistance
JP Morgan Chase
06.2019 - Current
STORE MANAGER/ District calls lead
Adidas Inc
01.2016 - 01.2019
Assistant Store Manager / Nike Plus District Trainer
Nike Inc
01.2009 - 01.2016
Liberal - Arts
College of Staten Island