Suleya Hamlet
Suwanee,GA
Summary
Results-oriented track record at Cherry Street Brewing Cooperative excelling in guest relations and team collaboration. Leveraged exceptional customer service and cash handling skills to enhance customer satisfaction and streamline operations. Demonstrated a strong work ethic by efficiently multitasking, significantly improving service quality and operational efficiency.
Overview
2
2
years of professional experience
Work History
Server/bartender
Cherry Street Brewing Cooperative
10.2023 - Current
- Demonstrated strong multitasking skills by managing multiple tables without compromising service quality.
- Served food and drinks promptly with focused attention to customer needs.
- Worked with POS system to place orders and manage bills.
- Formed warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Maintained a clean and organized dining area for an enjoyable guest experience.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Key Holder
Rue 21
08.2022 - 06.2023
- Managed daily cash handling procedures and ensuring accuracy in transactions.
- Resolved customer complaints professionally, resulting in increased customer satisfaction and loyalty.
- Oversaw store operations by reviewing equipment management, assigning tasks and supervising staff.
- Swept and mopped floor, wiped windows and fixtures after closing to maintain organized and tidy store.
- Assisted with team responsibilities by organizing areas of the store, managing cash registers, and product merchandising.
Education
High School Diploma -
Peachtree Ridge High School
Suwanee, GA05.2023
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Memory retention
- Cleanliness standards
- Team collaboration
- Performance improvement
- Guest relations
- Task prioritization
Timeline
Server/bartender
Cherry Street Brewing Cooperative
10.2023 - Current
Key Holder
Rue 21
08.2022 - 06.2023
High School Diploma -
Peachtree Ridge High School
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