SULI ROMÁN
V Modern Italian
Nashville,TN
10
years of professional experience
Results-driven server with a proven track record of delivering exceptional customer service and building positive guest experiences. Skilled in multitasking, conflict resolution, and providing attentive service. Known for attention to detail, reliability, and fostering a positive team environment.
Work History
Server
1 Year 6 Months- Delivered exceptional customer service in fast-paced dining environment.
- Managed table assignments to optimize workflow and enhance guest satisfaction.
- Trained new staff on menu offerings and efficient service techniques.
- Collaborated with kitchen staff to ensure timely food preparation and delivery.
Back Server
3 Months- Coordinated efficient service flow between kitchen and dining areas.
- Assisted servers in delivering exceptional guest experiences through timely support.
- Maintained cleanliness and organization of dining environment to enhance guest satisfaction.
- Collaborated with team members to ensure seamless service during peak hours.
SERVER
2 Years 8 Months- Delivered exceptional customer service while taking orders.
- Provided friendly and efficient service to customers by setting tables with clean linens, silverware, glassware and condiments.
- Consistently followed health department regulations regarding proper food handling techniques.
- Demonstrated ability to quickly learn menu items and specials, as well as accurately inputting orders into the point of sale system.
- Monitored tables closely and remained attentive to guests' needs.
- Answered customer questions about items and recommended dishes, beverages, and desserts.
SERVER
2 Years- Offered attentive, friendly guest service.
- Used knowledge of menu items and ingredients to assist customers with menu selections.
- Provided friendly and efficient service to customers by setting tables with clean linens, silverware, glassware and condiments.
- Monitored tables closely and remained attentive to guests' needs.
SERVER
8 Months- Greeted and accommodated guests, building positive experience from first interaction.
- Demonstrated ability to interact with customers in a friendly and professional manner.
SALES REPRESENTATIVE
7 Months- Worked with management teams to develop annual sales plans, goals, and targets.
- Communicated product features, advantages, and benefits to customers.
- Provided technical assistance to customers in order to resolve issues promptly.
SALES ASSOCIATE
5 Months- Greeted customers warmly and offered assistance.
- Stocked, prepped, and cleaned bakery to complete daily opening and closing duties.
- Monitored food storage, rotation, and expiration dates to reduce waste.
- Cleaned work surfaces throughout the day to keep facility sanitary at all times.
- Operated and maintained baking equipment and machinery.
- Prepared and baked cakes, cookies, pies, and desserts according to recipes.
SERVER
2 Years- Greeted and accommodated guests, building positive experience from first interaction.
- Served food and drinks, removed dirty dishes, and refilled beverages to enhance dining experience.
Education
BACHELOR OF SCIENCE (B.S.) - ACCOUNTANCY
HIGH SCHOOL - US
Skills
Attention to detail
Basic math
Customer service experience
Reliability
Bilingual
Ability to multitask
Conflict resolution
Positive attitude
Team Player
Timeline
Server
V Modern Italian
04.2025 - CurrentRead More
Back Server
the Twelve Thirty Club
12.2024 - 03.2025Read More
SERVER
Brio
03.2022 - 11.2024Read More
SERVER
Coopers Hawk
02.2020 - 02.2022Read More
SERVER
Red Lobster
06.2019 - 02.2020Read More
SALES REPRESENTATIVE
Target
09.2018 - 04.2019Read More
SALES ASSOCIATE
Great American Cookies
04.2018 - 09.2018Read More
SERVER
Under the Shady Palm Pub
04.2016 - 04.2018Read More
U.E Adventista Libertador
HIGH SCHOOL from US
Read More
LUZ
BACHELOR OF SCIENCE (B.S.) from ACCOUNTANCY
Read More