Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Sulianett Loreto

Summary

Proactive customer service representative with a track record of coordinating client services and developing individualized action plans. Known for strong appointment scheduling and administrative support skills, ready to contribute to organizational success through effective client engagement.

Overview

4
4
years of professional experience

Work History

Customer Service Representative

Mid-Columbia Medical Center
Pasco, WA
04.2026 - Current
  • Scheduled appointments and managed client inquiries effectively.
  • Processed patient information using practice management software.
  • Assisted veterinarians during examinations and procedures as needed.

Asylum Services Navigator

Catholic Charities Eastern Washington
Pasco, WA
03.2026 - 06.2026
  • Coordinated client services to ensure seamless access to resources and support.
  • Developed individualized action plans for clients based on assessed needs and goals.
  • Facilitated workshops and training sessions to enhance client skills and knowledge.

Customer Service Representative, Hospital Assistan

Horse Heaven Hills Pet Urgent Care
Kennewick, WA
02.2023 - 05.2025
  • Maintained accurate records of client communications and transactions.
  • Assisted veterinarians during examinations and procedures, ensuring animal comfort and safety.
  • Managed inventory of medical supplies and equipment, optimizing stock levels for efficiency.

Housing Placement Specialist

MRJN Associates
Richland, WA
12.2022 - 04.2023
  • Developed and maintained relationships with employers to understand placement needs.
  • Conducted comprehensive assessments of candidates to match skill sets with job requirements.
  • Assessed client needs and developed tailored intervention strategies for effective support.

Education

Medical Coding & Billing Assistant -

Walla Walla Community College
Walla Walla, WA
06.2027

High School Diploma -

Hoosier Youth Academy
Knightstown, IN
06.2018

Skills

  • Data entry
  • Team development
  • Appointment scheduling
  • Microsoft PowerPoint
  • Customer relationship management (CRM)
  • Customer service
  • Administrative support

Languages

Spanish
Professional Working

Timeline

Customer Service Representative

Mid-Columbia Medical Center
04.2026 - Current

Asylum Services Navigator

Catholic Charities Eastern Washington
03.2026 - 06.2026

Customer Service Representative, Hospital Assistan

Horse Heaven Hills Pet Urgent Care
02.2023 - 05.2025

Housing Placement Specialist

MRJN Associates
12.2022 - 04.2023

Medical Coding & Billing Assistant -

Walla Walla Community College

High School Diploma -

Hoosier Youth Academy