Suliman Suliman

Expected to start in July.

• Oversaw a 3-4 member team serving around 460 enrolled patients.
• Reviewed readings, ensure prompt contact for critical results, and maintain regular communication.
• Made monthly courtesy calls to patients, fostering a positive and engaged relationship.
• Handled inquiries and requests related to patients' devices, effectively communicating any concerns they may have to their primary care providers to improve the overall quality of care provided.
• Supervised team members to confirm compliance with set procedures and quality requirements.
• Monitored team performance and provided constructive feedback to increase productivity and maintain quality standards.
• Built strong relationships with customers through a positive attitude and attentive response.
• Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
• Conducted training and mentored team members to promote productivity, accuracy, and commitment to friendly service.
• Held weekly team meetings to inform team members of company news and updates.
• Achieved a remarkable 27% increase in patient compliance with readings during my time.

• Maintained patient confidentiality by adhering to HIPAA guidelines and other applicable privacy regulations throughout the documentation process.
• Reduced errors in medical records through meticulous attention to detail and thorough knowledge of medical terminology.
• Streamlined physician workflow by transcribing medical information in real-time during patient consultations.
• Skillfully assisted with procedures, such as vitals, injections, and blood draws.
• Kept up-to-date with evolving healthcare regulations to ensure compliance in all aspects of documentation and recordkeeping.
• Accompanied physicians through day in fast-paced, stressful environments.

• Completed in-depth physical evaluations and gathered patient medical data to complete speedy, successful office visits.
• Skillfully supported physicians during basic and invasive medical procedures.
• Reviewed examination information, laboratory reports and expressed symptoms to approve/deny medication refills.
• Handled Transition of Care for recently discharged patients.
• Ordered medical supplies and equipment and filled a variety of medical forms and authorization requests.
• Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
• Developed team communications and information for meetings.
• Developed highly effective communication, interpersonal and persuasion skills, which were used for interacting with people of all different backgrounds and cultures.

• I assumed the responsibility of operating the testing machines, swapping patients, and coordinating the team's efforts.
• My primary duty involved conducting COVID tests utilizing the Abbott ID NOW and Cepheid Gene Xpress test machines. With a daily workload of operating 6-8 machines,
• The team successfully conducted approximately 140 tests per day.
• Supervised team members to confirm compliance with set procedures and quality requirements.
• Monitored team performance and provided constructive feedback to increase productivity and maintain quality standards.
• Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
• Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.

• Was available for students in the classroom and library to help further explain any topic they faced difficulty with.
• Partnered with teacher to plan and implement lessons following school's curriculum, goals and objectives.
• Observed students' performance and communicated relevant information with the professor to assess progress.
• Held review sessions before block exams for students to solve questions.

• Efficiently organized and maintained equipment to keep laboratory productive and safe.
• Restocked laboratory work stations and sterilized surfaces to maintain readiness for any project requirement.
• Helped students handling different equipments during class.

• Taught English, and Math to school kids aged 13-15 years.
• Led reading review and repetition drills for students struggling with difficult concepts.
• Graded homework, tests and quizzes to keep accurate track of student performance.
• Established and maintained positive relationships with students to foster environment of support and open communication.
• Organized fun activities during break time like playing basketball or drawing.