Sullinet Figueroa-Noriega
Kissimmee,Florida
Summary
Certified Phlebotomist well versed in venipuncture, capillary puncture and special collection procedures. Detail-oriented and committed to maintaining highest quality control and patient care standards
Experienced Customer Service Representative fluent in English and Spanish language
Comfortable working in fast-paced environment attending to customer service needs
Overview
7
7
years of professional experience
1
1
Certification
Work History
Customer Service Representative
Clothing Store
01.2000 - 08.2006
- Handled customer inquiries and suggestions courteously and professionally.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Answered constant flow of customer calls with minimal wait times.
- Answered customer telephone calls promptly to avoid on-hold wait times.
Phlebotomist
Education
Certificate - Phlebotomy
Phlebotomy Orlando Online
Orlando, FL10.2023
High School Diploma -
Fort Hamilton High School
Brooklyn, NY06.1994
Skills
- Call Management
- Sales Expertise
- Data Entry
- Data Collection
Certification
- PT - Phlebotomy Technician
Timeline
Customer Service Representative
Clothing Store
01.2000 - 08.2006
Phlebotomist
Certificate - Phlebotomy
Phlebotomy Orlando Online
High School Diploma -
Fort Hamilton High School
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