My goal is to obtain a position in an organization that best can utilize my extensive customer service experience as well as my strong communication, leadership & problem-solving skills.
Overview
1
1
year of professional experience
Work History
Direct Support Professional
New Hope Community Inc.
Loch Sheldrake, NY
07.2025 - 11.2025
Provided personalized support to individuals with developmental disabilities, enhancing daily living skills.
Assisted clients in community integration activities, fostering social connections and independence.
Collaborated with multidisciplinary teams to develop and implement individualized care plans.
Monitored client progress and documented behavioral changes to inform ongoing support strategies.
Insurance Underwriter
Irwin Siegel Agency
Rock Hill, NY
01.2025 - 07.2025
Evaluated insurance applications for risk assessment and underwriting decisions.
Analyzed financial information to determine coverage terms and policy pricing.
Assisted in developing training materials for new underwriters on best practices and procedures.
Reviewed client data to ensure compliance with underwriting guidelines.
Direct Support Professional
ARC Greater Hudson Valley
Woodbourne, NY
06.2024 - 01.2025
Provided compassionate care and support to individuals with disabilities in a group home setting.
Assisted clients with daily living activities, including personal hygiene and meal preparation.
Implemented individualized care plans and monitored progress towards goals.
Education
No Degree -
SUNY Ulster
Stone Ridge, NY
High School Diploma -
Ellenville High School
Ellenville, NY
01-2021
Skills
Proficient on both Microsoft and Apple Systems
Customer Service Management
Pallet Jack Operator/ Shelf Stocker
Musician
Cash Handling
Public Speaking
Flexibility with handling multiple tasks
Organization
Filing
Active listening
Crisis intervention
Fork Lift Operation
Client support
Timeline
Direct Support Professional
New Hope Community Inc.
07.2025 - 11.2025
Insurance Underwriter
Irwin Siegel Agency
01.2025 - 07.2025
Direct Support Professional
ARC Greater Hudson Valley
06.2024 - 01.2025
No Degree -
SUNY Ulster
High School Diploma -
Ellenville High School
CAREER SUMMARY
Client-service orientated with ability to provide leadership for maximum productivity. Skilled at communicating effectively to attain company goals.