Sulma Andino
Lake Worth,FL
Summary
Organized File Clerk with extensive experience providing skilled operations support. Dedicated to keeping files current and ready for team member utilization. Great attention to detail and multitasking abilities.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Hardworking and passionate job seeker with eager to learn and grow.
Committed to maintaining high standards for confidentiality, productivity and accuracy.
Overview
6
6
years of professional experience
Work History
File Clerk/Legal Assistant
Lyle B. Masnikoff And Associates
01.2023 - 09.2023
- Examined, categorized, and sorted incoming documents.
- Assisted with data entry and administrative support tasks to help meet team goals.
- Sorted and classified documents into appropriate filing systems for increased traceability.
- Maintained physical and computer-based filing systems.
- Preparing insurance demand packets
- Drafting motions
- Maintain Calendars and deadline for case-related activities
- E-File documents
Tabulation Technician
Broward Supervisor Of Elections
06.2022 - 11.2022
- Set up DS200 voting machines
- Scan all ballots through the tabulation scanner and clear ballots
- Organized ballots by precincts
- Make sure all the information match with the DS200 voting machines
Enrollment Broker
Automated Health Systems Inc.
04.2021 - 04.2022
- Educated clients on insurance policies and procedures.
- Analyzed customer needs to provide customized insurance solutions.
- Assist members with enrolling, changing plans and referring members to the right department about a specific topic.
- Follow script provided by AHS to ensure accurate and appropriate protocol for each call.
- Transfer call to escalation if needed.
- Managed inbound customer service calls from Florida Medicaid recipients.
Front Desk Receptionist
Cambridge Security Services
03.2020 - 02.2021
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Monitored surveillance to prevent unauthorized facility entry on a regular basis.
- Resolved customer issues quickly and notified supervisor immediately when problems escalated.
- Contacting residents to announce visitors in order to grant access to visitors.
- Answer all incoming calls promptly and ensure that support is provided or redirected ton the appropriate department or staff.
Security Officer
Villa Rustica Condominium
12.2018 - 02.2020
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Conducted regular patrols of key areas to spot and control security concerns.
- Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
- Interacted politely with owners, tenants and guests.
- Enforced the condominium parking rules.
- Tow any vehicles without an authorized pass.
Security Officer
Cambridge Security Services
06.2017 - 01.2018
- Greeted guests and tenants professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Conducted regular patrols of key areas to spot and control security concerns.
- Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
- Warn Violators of rule infractions.
- Patrol residential hourly.
- Conduct entry log for visitors.
- Contact resident to announce visitor in order to grant access to visitors.
Education
High School Diploma -
Miami Central Senior High School
Miami, FL05.2014
Skills
- Document Scanning, Printing & Making Copies
- File Management
- Attention to Detail
- Strong Work Ethic
- Fluent in Spanish & English
- Customer Service
- Quick Learner
- Organization
Timeline
File Clerk/Legal Assistant
Lyle B. Masnikoff And Associates
01.2023 - 09.2023
Tabulation Technician
Broward Supervisor Of Elections
06.2022 - 11.2022
Enrollment Broker
Automated Health Systems Inc.
04.2021 - 04.2022
Front Desk Receptionist
Cambridge Security Services
03.2020 - 02.2021
Security Officer
Villa Rustica Condominium
12.2018 - 02.2020
Security Officer
Cambridge Security Services
06.2017 - 01.2018
High School Diploma -
Miami Central Senior High School
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