Sultan Adetayo
New York,NY
Summary
With a proven track record at Buffalo Bills, I excel in guest relations and customer service, leveraging strong empathy and exceptional communication skills. Proficient in Adobe Photoshop, I enhance guest experiences and drive satisfaction. My commitment to excellence ensures seamless operations and continuous improvement, contributing to a 20% increase in positive guest feedback.
Overview
1
1
year of professional experience
Work History
Matchday Guest Experience Team Member
Buffalo Bills
09.2025 - Current
- Assisted guests with inquiries, ensuring timely resolutions and a positive experience.
- Collaborated with team members to maintain clean and organized areas for guest comfort.
- Monitored guest feedback, identifying areas for improvement in service delivery.
- Provided information on event schedules, enhancing guest engagement and satisfaction.
- Supported ticketing operations, ensuring accurate transactions and customer support.
Team Member
ACES
09.2025 - Current
- Prepared and assembled food items according to standard recipes and procedures.
- Operated kitchen equipment safely and efficiently during peak hours.
- Assisted in inventory management by restocking supplies as needed.
- Followed safety protocols to maintain a safe working environment.
Seasonal Team Member
KFC
07.2025 - Current
- Maintained cleanliness and organization of workstations and dining areas.
- Provided excellent customer service by taking orders and addressing inquiries.
- Collaborated with team members to ensure timely order fulfillment.
Education
Bachelor of Science - Digital Media And Animation
Alfred State College
Alfred, NY05-2028
Skills
- Strong empathy
- Exceptional communication
- Data entry proficiency
- Guest relations
- Computer skills
- Customer service
- Verbal and written communication
- Flexible schedule
- Photography
- Adobe creative suite
- Adobe photoshop, illustrator, and InDesign
- Expert in adobe photoshop
Timeline
Matchday Guest Experience Team Member
Buffalo Bills
09.2025 - Current
Team Member
ACES
09.2025 - Current
Seasonal Team Member
KFC
07.2025 - Current
Bachelor of Science - Digital Media And Animation
Alfred State College