Ross Henry JR
Seattle,WA
Summary
A highly motivated professional with a strong desire to embrace new challenges. Demonstrates a robust work ethic, adaptability, and exceptional interpersonal skills. Proficient in working independently and swiftly mastering new competencies. A diligent employee with a proven track record in customer service, multitasking, and time management. Committed to providing every customer with a positive and memorable experience. Experienced in dynamic, fast-paced environments and adaptable to last-minute changes. Excels under pressure, consistently achieving high marks for work quality and efficiency. An organized and driven individual, eager to apply time management and organizational skills across various settings. Seeking entry-level opportunities to further develop skills while contributing to the company's growth.
Overview
5
5
years of professional experience
Work History
Guest Experience Team Member
<span style="border-bottom: 2px dashed #cf4343; padding-bottom: 1.2px;">Mlb</span> Associates
Seattle, WA
07.2023 - 07.2024
- Worked collaboratively with other departments to ensure smooth operations.
- Developed positive relationships with guests through friendly interactions.
- Ensured that customer service standards were met at all times.
Shift Lead
Jersey Mike's Subs
Woodinville, WA
06.2019 - 09.2023
- Provided guidance and support to other team members as needed.
- Handled cash register transactions accurately while providing excellent customer service.
- Performed opening and closing procedures such as setting alarm systems, counting money.
- Managed store operations during absence of Store Manager or Assistant Manager.
- Responded to customer inquiries and complaints in a professional manner.
- Monitored employee performance and provided feedback on areas for improvement.
- Maintained store appearance by cleaning, stocking shelves, and ensuring merchandise was properly displayed.
Education
High School Diploma -
Woodinville High School
Woodinville, WA06-2023
Some College (No Degree) -
University of Washington
Seattle, WASkills
- Customer Service
- Cash handling experience
- Food and Beverage Area Setup
- Inventory Monitoring
- Problem-solving abilities
- Understanding Customer Needs
- Adaptability and Flexibility
- High-energy attitude
- Problem-solving aptitude
- Strong empathy
Timeline
Guest Experience Team Member
<span style="border-bottom: 2px dashed #cf4343; padding-bottom: 1.2px;">Mlb</span> Associates
07.2023 - 07.2024
Shift Lead
Jersey Mike's Subs
06.2019 - 09.2023
High School Diploma -
Woodinville High School
Some College (No Degree) -
University of Washington
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