Sumaira Baksh

• Managed daily store operations, ensuring smooth sales floor execution and customer service standards.
• Supervised staff schedules, assignments, and workflow to maintain efficient coverage.
• Monitored inventory levels, coordinated replenishment, and reduced stock discrepancies.
• Oversaw merchandising displays to align product presentation with brand guidelines.
• Trained team members on product knowledge, POS procedures, and service expectations.
• Resolved customer issues promptly to protect satisfaction and repeat business.
• Reviewed sales performance and identified opportunities to improve store results.

• Delivered compassionate personal care aligned with individualized care plans and client preferences.
• Monitored client health changes and promptly reported concerns to care team.
• Assisted with mobility, transfers, and daily living activities to support safety.
• Documented visit details accurately in electronic care records and scheduling systems.
• Followed medication reminders, meal preparation, and hygiene routines with consistency.
• Supported appointment attendance, transportation, and daily routines while preserving client dignity.
• Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
• Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
• Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.

● Quality & Troubleshooting: Inspect items for damage, verify label accuracy, and troubleshoot system or package issues.

• Picked items accurately from inventory locations using handheld scanner and order instructions.
• Packed customer orders securely while following quality standards and shipment requirements.
• Sorted products by destination to support efficient warehouse flow and timely processing.
• Scanned inventory labels to maintain accurate tracking and reduce fulfillment errors.
• Inspected packages for damage and reported discrepancies to maintain order accuracy.
• Maintained clean, orderly work environment free of hazards.
• Shipped material and performed boxing, packing, labeling, and preparation of related documents.