Sumaira Shahadat
Los Angeles ,CA
Summary
Dynamic Administrative Assistant with proven expertise at TCM - Technology Corporate Management, excelling in office administration and customer service. Skilled in data organization and appointment scheduling, I foster professional relationships and enhance workflow efficiency. Recognized for optimizing executive calendars and contributing to project success through effective communication and meticulous attention to detail.
Overview
8
8
years of professional experience
Work History
Administrative Assistant
TCM - Technology Corporate Management
Los Angeles, CA
03.2023 - 04.2026
- Managed daily office operations, ensuring efficient workflow and communication among departments.
- Developed and maintained filing systems to enhance document retrieval and organization.
- Coordinated scheduling for meetings, optimizing time management for executives and staff.
- Assisted in the preparation of reports and presentations, contributing to project success.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
- Optimized calendar management for executives by scheduling appointments strategically while considering priorities and minimizing conflicts.
- Organized office events such as holiday parties or team-building activities, promoting a positive company culture and boosting employee morale.
Sales Associate
Macys Inc
Los Angeles, CA
12.2020 - 02.2023
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Helped customers locate products and checked store system for merchandise at other sites.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Solved customer challenges by offering relevant products and services.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
- Contributed to visual merchandising efforts by creating eye-catching displays that showcased products effectively and enticed shoppers to make purchases.
Sales Associate
Dragunara Spice Bazaar
Los Angeles, CA
05.2018 - 10.2020
- Assisted customers in selecting spices to enhance culinary experiences.
- Managed inventory levels, ensuring product availability and freshness.
- Processed transactions accurately using point-of-sale systems.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
Education
High School Diploma -
Ideal School And College
Dhaka , Bangladesh 2020
Skills
Customer service
Data entry
Computer skills
Office administration
Time management
Customer and client relations
Professional communication
Dedicated team player
Appointment scheduling
Data organization
Timeline
Administrative Assistant
TCM - Technology Corporate Management
03.2023 - 04.2026
Sales Associate
Macys Inc
12.2020 - 02.2023
Sales Associate
Dragunara Spice Bazaar
05.2018 - 10.2020
High School Diploma -
Ideal School And College