Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

SUMAIYA AKTER

Jamaica,NY

Summary

Kind Passenger Service Agent with considerable experience in airline and hospitality customer service. Assists passengers by interpreting flight schedules and relaying weather reports. Adept at working in stressful situations with little to no supervision.

Overview

5
5
years of professional experience

Work History

WHEELCHAIR AGENT

Airway Cleaners
JFK Airport Terminal 4
10.2023 - Current
  • Ensured timely boarding for passengers with disabilities, carefully navigating through crowded terminals.

CASHIER CUSTOMER SERVICE

Dunkin Donuts
693 9th Ave, New York, NY 10036
04.2021 - 10.2023
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.

Popeyes

Cashier Customer Service
21710 Hillside Ave, Jamaica NY 11427
09.2019 - 04.2020

Education

HIGH SCHOOL DIPLOMA -

Pathways to graduation
162-02 Hillside Ave, Jamaica NY 11432
08.2024

Skills

  • Communication skills
  • Customer service
  • Problem-solving
  • Time management

Languages

Bengali
Native or Bilingual
Hindi
Limited Working
English
Full Professional

Timeline

WHEELCHAIR AGENT

Airway Cleaners
10.2023 - Current

CASHIER CUSTOMER SERVICE

Dunkin Donuts
04.2021 - 10.2023

Popeyes

Cashier Customer Service
09.2019 - 04.2020

HIGH SCHOOL DIPLOMA -

Pathways to graduation
SUMAIYA AKTER