To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
7
7
years of professional experience
Work History
Wheelchair Agent
ERMC AVIATION JFK Airport
07.2022 - 03.2024
Guide passengers in need of assistance to their destination in or out of the airport/help with boardings
Assisting with accurate passenger information for who would need wheelchairs or if there are any other special assistance passengers (blind or deaf).
Assisted unaccompanied minors and special needs passengers by transporting and claiming personal baggage and belongings.
Streamlined check-in processes for disabled passengers, effectively minimizing wait times and alleviating stress levels.
Read boarding paperwork to identify international and domestic flight information, special service requests, names and dates to help special needs passengers locate correct gate.
Assisted in training new wheelchair agents, sharing expertise on best practices for handling equipment safely and providing exemplary customer service.
After School Teacher
Brooklyn Charter School
Brooklyn
08.2018 - 06.2019
Helped students with homework
Taught students valuable life skills
Assisted 5th graders on overnight trip to Camp Ramapo.
Observed and monitored children's play activities to promote healthy, safe environment.
Organized and supervised games and Type recreational activities to promote physical, mental and social development in children.
Developed strong relationships with students, fostering a positive classroom environment conducive to learning.
Stock Associate
CVS Pharmacy
Brooklyn
08.2018 - 11.2018
Reorganized stockroom
Restocked aisles
Assisted with incoming deliveries for the stockroom.
Stocked merchandise, clearly labeling items, and arranging according to size or color.
Collaborated with team members to maintain a clean, organized, and safe work environment in the stockroom.
Readied items for sales floor stocking by affixing tags and preparing shelf labels.
Group Leader
Oasis TWU Brooklyn
Brooklyn
06.2018 - 08.2018
Created activities for the campers
Worked on team building
Encouraged a well balanced competitive nature.
Led by example, demonstrating commitment to the company''s mission and consistently delivering high-quality work.
Monitored group performance on a regular basis, analyzing data and trends to identify areas for improvement.
Trained new team members by relaying information on company procedures and safety requirements.
Team Manager of Girls Varsity Basketball Team, Team Manager (HS)
NYC Department of Education
New York, NY
12.2016 - 06.2018
Assisted in leading practices
Recorded stats
Helped players with improving their court skills and gave advice.
Led employee relations through effective communication, coaching, training, and development.
Improved overall team morale with effective motivational techniques like reward programs, recognition events, and transparent communication practices.
Beacon DYCD Youth Worker/ Program Aide/ Summer Camp Syep
Cypress Hills Local Development Corporation
Brooklyn
07.2017 - 05.2018
Assisting Sports' Director in leading sports activities
Safety procedures
Provided educational and recreational activities for children when needed.
Promoted a safe, inclusive environment by establishing clear expectations and reinforcing positive behaviors among participants.
Provided guidance and advice to youth, supporting navigation of diverse personal and social issues.
Provided key emotional support to special needs youth.
Education
High School Diploma - Criminal Justice
Bushwick School For Social Justice
Brooklyn, NY
06.2018
Skills
Teamwork
Reliable
Communication Skills
Innovative
Capable
Bilingual
Creativity
Data Entry Skills
Responsible
Check-in processes
Strong Organization
Performance Improvements
Professionalism and Courtesy
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Wheelchair Agent
ERMC AVIATION JFK Airport
07.2022 - 03.2024
After School Teacher
Brooklyn Charter School
08.2018 - 06.2019
Stock Associate
CVS Pharmacy
08.2018 - 11.2018
Group Leader
Oasis TWU Brooklyn
06.2018 - 08.2018
Beacon DYCD Youth Worker/ Program Aide/ Summer Camp Syep
Cypress Hills Local Development Corporation
07.2017 - 05.2018
Team Manager of Girls Varsity Basketball Team, Team Manager (HS)