Overview
Work History
Education
Skills
Timeline
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Sumaiya Ripa

The Bronx,New York

Overview

4
4
years of professional experience

Work History

Licensed Medicare Consultant

Solomon Silvercare, FMO
09.2024 - Current
  • Provide expert consultation on Medicare Advantage, Supplement, and Prescription Drug Plans, ensuring CMS compliance and offering tailored coverage solutions.
  • Guide clients through Medicare enrollment, eligibility, and plan comparisons, simplifying complex options into actionable choices.
  • Complete advanced Medicare training to stay current on policy changes and enhance service offerings.
  • Offer ongoing support to clients while mentoring colleagues to improve team performance and expertise.

Lead Intake Coordinator

Sarah Care USA
08.2023 - 08.2024
  • Managed intake for new clients, ensuring accurate collection of personal, medical, and insurance information for smooth transitions to homecare services.
  • Coordinated with healthcare providers and case managers to develop customized care plans, improving service delivery efficiency.
  • Provided exceptional customer service by addressing client inquiries, explaining care options, and guiding access to resources.
  • Maintained high client satisfaction and retention through consistent communication and personalized care solutions.

Paralegal

Law Offices of Kim & Associates, P.C.
08.2021 - 08.2023
  • Drafted and reviewed settlement agreements, demand letters, and legal documents to ensure accuracy and compliance with personal injury statutes.
  • Conducted legal research on case law, statutes, and regulations to support attorneys in developing effective legal strategies.
  • Analyzed medical records, accident reports, and financial documents to assess damages and strengthen client claims.
  • Facilitated favorable settlements by preparing and organizing case files, enhancing attorney-client outcomes.

Education

Bachelor of Science - Criminal Justice

St. John's University
Jamaica, NY
05-2024

Skills

  • Project Management
  • Business Strategy Development
  • Client Relationship Management
  • Data Analysis & Reporting
  • Fluent in Bengali, Hindi, and Urdu
  • Proficient in Microsoft Office

Timeline

Licensed Medicare Consultant

Solomon Silvercare, FMO
09.2024 - Current

Lead Intake Coordinator

Sarah Care USA
08.2023 - 08.2024

Paralegal

Law Offices of Kim & Associates, P.C.
08.2021 - 08.2023

Bachelor of Science - Criminal Justice

St. John's University

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Sumaiya Ripa