Suman Khatiwada
Summary
With a proven track record at Securitas Security Services USA, I leveraged my CCTV surveillance expertise and superior customer service skills to enhance facility safety and efficiency. Demonstrating a keen ability to remain calm under pressure, I effectively managed security protocols and emergency responses, contributing to a significant improvement in incident resolution times.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Security Officer
Securitas Security Services USA
02.2024 - Current
- Monitored CCTV cameras and alarm systems for security breaches.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
Constructional Setup Crew
High Steel and Construction LLC
09.2023 - 11.2023
- Participated in clean up of venues after events and meetings by sweeping floors and taking out trash.
- Inspected products and machines to maintain quality and efficiency.
- Improved event setup efficiency by coordinating with team members and prioritizing tasks.
- Managed multiple projects simultaneously while maintaining attention to detail, ensuring flawless execution of each event setup.
- Promoted a positive work environment through teamwork, mutual support, and strong communication among crew members.
- Ensured safety during event setups by adhering to guidelines and proper equipment usage.
- Maintained a clean and organized work environment, resulting in efficient setups and teardowns.
- Used problem-solving and issue-resolution skills to promptly and successfully address production problems.
- Made sure that products were produced on time and are of good quality.
- Met production targets and tight deadlines by collaborating closely with team members.
- Organized and prepared workstations and materials needed for operations to maximize productivity.
- Trained new production staff members on safe and efficient production procedures and proper machine operations.
- Collaborated with other departments to optimize production workflows.
- Maximized use of resources through proper inventory management, reducing waste and minimizing costs.
- Improved production efficiency by optimizing machine settings and conducting regular maintenance checks.
Education
Associate of Science - Mathematical Sciences
Kankai Science Block
Birtamode06-2018
Skills
- Report writing
- Incident reporting
- Security guard license
- General security
- CCTV surveillance
- Detail-oriented
- CCTV monitoring
- Physical fitness
- Superior customer service
- Surveillance
- Emergency response
- Access control
- Patrol operations
- Security screenings
- Conflict de-escalation
- Conflict resolution techniques
- FLUENT IN [LANGUAGE]
- Visitor tracking
- Access control management
- Document management
- Metal detector operation
- Investigation documentation
- Emergency evacuation procedures
- Shift work experience
- Investigative skills
- Alarm monitoring
- Workplace safety
- Patrolling
- Verbal and written communication
- Reliability
- Punctuality
- Security camera monitoring
- Security protocols
- First aid certified
- Reporting skills
- ID verification
- Emergency awareness
- Keen observer
- English fluency
- Perimeter security
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
Certification
- First Aid, CPR, and AED Instructor Certification - American Red Cross.
- CPR/AED Certification
- First Aid Certification
Languages
English
Professional Working
Timeline
Security Officer
Securitas Security Services USA
02.2024 - Current
Constructional Setup Crew
High Steel and Construction LLC
09.2023 - 11.2023
Associate of Science - Mathematical Sciences
Kankai Science Block
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