Sumanilin Quiles
New Rochelle
Summary
Enthusiastic and motivated individual seeking an entry-level position in retail/customer service. Eager to leverage strong communication skills and a positive attitude to provide excellent customer experiences.
Overview
4
4
years of professional experience
Work History
Child Care Provider
Angie
06.2020 - 08.2023
- Supervision: Monitor and ensure the safety of children at all times, both indoors and outdoors.
- Engagement: Plan and facilitate age-appropriate activities, including games, crafts, and educational projects.
- Daily Care: Provide basic care needs such as feeding, diapering, and helping with personal hygiene.
- Communication: Maintain open and clear communication with parents regarding their child’s daily activities, behaviors, and any concerns.
- Behavior Management: Implement positive discipline strategies to guide children's behavior and promote social skills.
- Development Monitoring: Observe and assess children's development and milestones, reporting any concerns to parents or guardians.
- Health & Safety: Ensure a clean, safe, and organized environment, adhering to health and safety standards.
Receptionist
Pisacano Eye Surgery & Laser Specialists
08.2023 - 04.2024
- Greeting: Welcoming visitors and clients in a friendly manner
- Directing: Directing visitors to the correct office or person
- Answering calls: Answering and screening phone calls, taking messages, and routing calls to the correct person
- Managing mail: Receiving, sorting, and distributing mail, packages, and deliveries
- Scheduling: Scheduling appointments and meetings
- Maintaining records: Keeping records of visitor requests, calls, and office supply inventory
Education
High School Diploma -
The Celia Cruz Bronx High School of Music
The Bronx, NY06.2023
Skills
- Customer Service: Strong interpersonal skills with a focus on creating a positive customer experience
- Communication: Effective verbal and written communication skills
- Teamwork: Ability to collaborate with peers to achieve common goals
- Problem-Solving: Capable of addressing customer inquiries and resolving issues
- Time Management: Skilled at managing time effectively to meet deadlines
Timeline
Receptionist
Pisacano Eye Surgery & Laser Specialists
08.2023 - 04.2024
Child Care Provider
Angie
06.2020 - 08.2023
High School Diploma -
The Celia Cruz Bronx High School of Music
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