Summary
Overview
Work History
Education
Skills
Timeline
SoftwareEngineer

Sumanth Reddy Donthireddy

Charlotte,NC

Summary

Software Engineer with 6+ years of experience in designing, developing, integrating, and supporting enterprise applications using Microsoft Dynamics 365, Power Platform, .NET, C#, SQL Server, and Azure, with hands-on experience in model-driven apps, canvas apps, Dataverse solutions, Power Automate workflows, C# plugins, JavaScript customizations, REST API integrations, Power BI reports, SSRS, and SSIS, and strong skills in requirements analysis, system integration, database optimization, testing, deployment, production support, troubleshooting, documentation, and collaboration with business and technical teams across banking, retail, and logistics domains.

Overview

7
7
years of professional experience

Work History

Software Engineer

Robot Insights Technologies
05.2026 - Current
  • Working as a Software Engineer on Microsoft Dynamics 365 and Power Platform-based business applications, supporting design, development, customization, integration, and maintenance activities.
  • Developing and enhancing Power Apps, including model-driven apps and canvas apps, to support business process automation and internal application needs.
  • Configuring and maintaining Dataverse tables, columns, relationships, forms, views, business rules, and security roles based on application requirements.
  • Creating and updating Power Automate workflows for approvals, notifications, data updates, and system automation.
  • Supporting Dynamics 365 customization using C# plugins, JavaScript form scripting, workflows, and business process flows.
  • Assisting with REST API integrations, custom connectors, and Azure-based services to enable data exchange between Dynamics 365, Power Platform, and external systems.
  • Working with SQL Server, Power BI, SSRS, and SSIS for reporting, data validation, and data integration-related activities.
  • Supporting testing, troubleshooting, deployment, documentation, and production support activities across development and higher environments.
  • Collaborating with business users, technical teams, and project stakeholders to understand requirements and deliver scalable software solutions.

Specialty Software Engineer

Wells Fargo
07.2025 - 04.2026
  • Worked on the Deal Hub platform using Power Platform tools like Dataverse, Power Automate, Microsoft Teams, and Planner to support regulated banking processes.
  • Supported the move from Planner Basic to Planner Premium by helping with compliance controls, retention requirements, and validation of regulated user access.
  • Developed and enhanced C# plugins and backend logic used for deal setup, task creation, task updates, and data summarization based on Dataverse values.
  • Helped integrate Encino deal data into Dataverse using Informatica (IDMC), including data validation, job status tracking, and error handling.
  • Worked with Azure AD and service principals(SPN) to securely connect Power Platform components with Microsoft Graph and Dataverse APIs.
  • Used Postman to test and validate Graph and Dataverse APIs for retrieving Planner tasks, comments, attachments, labels, and related metadata.
  • Assisted with analyzing Planner task data and test results to identify issues and speed up troubleshooting during SIT and UAT testing.
  • Contributed to designing data extraction logic for Planner Premium tasks and audit information to support downstream compliance and reporting needs.
  • Supported deployments and testing across sandbox, SIT, UAT, and production environments, ensuring configuration consistency and smooth rollouts.
  • Worked closely with business leads, architects, and offshore teams to clarify requirements, create Jira stories, and support day-to-day delivery.

Software Engineer

Inteca IT Solutions
03.2024 - 05.2025
  • Designed and developed scalable Power Apps (Canvas and Model-driven apps) to support internal business operations such as inventory tracking, sales workflows, and support management.
  • Built and optimized Power Automate flows for approval processes, notifications, and business task automation, helping reduce manual effort and improve process efficiency.
  • Managed Dataverse tables, relationships, business rules, and security roles to support complex application logic and controlled data access.
  • Integrated Dynamics 365 and Power Apps to extend CRM capabilities and improve usability for business users across operational processes.
  • Developed reusable business logic using Power Fx for calculations such as pricing, discount, and tax across multiple forms and screens.
  • Developed and deployed plugins to extend CRM functionality and implement complex business logic.
  • Debugged and enhanced JavaScript customizations in legacy CRM forms to maintain compatibility with modern Power Platform functionality.
  • Worked with SharePoint Online and OneDrive integrations to enable document handling, employee self-service processes, and workflow-based approvals.
  • Supported deployment and release activities through Azure DevOps pipelines and ALM practices, improving solution stability across environments.

Software Engineer

Shrive Solutions
11.2023 - 02.2024
  • Designed and developed scalable Power Apps (Canvas and Model-driven apps) to support internal business operations such as inventory tracking, sales workflows, and support management.
  • Built and optimized Power Automate flows for approval processes, notifications, and business task automation, helping reduce manual effort and improve process efficiency.
  • Managed Dataverse tables, relationships, business rules, and security roles to support complex application logic and controlled data access.
  • Integrated Dynamics 365 and Power Apps to extend CRM capabilities and improve usability for business users across operational processes.
  • Developed reusable business logic using Power Fx for calculations such as pricing, discount, and tax across multiple forms and screens.
  • Debugged and enhanced JavaScript customizations in legacy CRM forms to maintain compatibility with modern Power Platform functionality.
  • Worked with SharePoint Online and OneDrive integrations to enable document handling, employee self-service processes, and workflow-based approvals.
  • Integrated Dynamics 365 with external systems using REST APIs, Microsoft Graph, and custom connectors, enabling seamless data exchange between upstream systems and Dataverse.
  • Supported deployment and release activities through Azure DevOps pipelines and ALM practices, improving solution stability across environments.

Software Engineer

United Soft Solutions
08.2023 - 10.2023
  • Served as a Dynamics 365 consultant designing and implementing business solutions using Dataverse, model-driven apps, and Power Platform to support enterprise retail operations.
  • Developed custom .NET (C#) plugins, workflows, and integrations to extend Dynamics 365 functionality and enforce complex business rules.
  • Designed Dataverse data models including tables, relationships, calculated fields, and security roles to support scalable and secure application architecture.
  • Built interactive Power BI dashboards and reports by integrating Dataverse and SQL data sources to deliver operational and executive-level insights.
  • Implemented Power Automate flows to automate business processes, approvals, notifications, and data synchronization across Dynamics 365 and external systems.
  • Integrated Dynamics 365 with external applications using REST APIs, custom connectors, and Azure-based authentication patterns.
  • Optimized data performance and reporting accuracy by tuning Dataverse queries, FetchXML, and SQL-based data extraction logic.
  • Supported role-based security, row-level security, and data access controls to ensure compliance with enterprise governance standards.
  • Participated in requirements gathering sessions with business stakeholders, translating functional needs into technical designs and implementation plans.
  • Provided production support, enhancements, and deployments across multiple environments while ensuring stability and minimal business disruption.

Software Engineer Intern

United Soft Solutions
01.2023 - 05.2023
  • Assisted the Dynamics 365 development team in configuring and customizing Dynamics 365 and Power Platform applications.
  • Supported basic configuration of Dataverse tables, columns, forms, views, and relationships under guidance from senior developers.
  • Helped create and test Power Automate flows for simple approval processes, notifications, and data updates.
  • Assisted in building and updating model-driven app forms and views to improve usability for business users.
  • Supported testing of Dynamics 365 customizations, workflows, plugins, and Power Platform components.
  • Helped document requirements, test scenarios, configuration steps, and issue details for project tracking.
  • Assisted with data validation and basic data migration activities using Excel, Dataverse import tools, and SQL queries.
  • Supported defect analysis by reviewing error messages, flow run history, and application behavior in lower environments.
  • Participated in daily stand-up meetings, requirement discussions, and knowledge-transfer sessions to understand enterprise CRM implementation practices.
  • Gained hands-on experience with Dynamics 365 customization, Power Apps, Power Automate, Dataverse, SQL, and Azure DevOps.

Application Developer

Accenture, India
12.2018 - 12.2021
  • Built Power Pages portals for shipment tracking, customer document upload, and secure communications.
  • Developed multiple Power Apps (Canvas and Model-driven) to support warehouse management and cargo tracking.
  • Applied Power Fx in forms for dynamic logic, field-level calculations, and user interface behavior.
  • Automated warehouse and logistics operations using Power Automate, reducing manual work and improving real-time visibility.
  • Integrated Dynamics 365 CRM with legacy systems, SAP, SQL Server, and external APIs for seamless data flow.
  • Customized Dynamics 365 Customer Service and Sales modules, implementing plugins and BPFs to standardize service requests and sales cycles.
  • Developed AI-based chatbots using Power Virtual Agents integrated with Azure AI Language Services.
  • Managed user authentication with Azure AD B2C and Entra ID for both internal and external apps.
  • Prototyped and deployed Copilot extensions for guided in-app assistance.
  • Integrated Dynamics 365 with Power Apps to enable unified interface and extended business process automation for the sales and support teams.
  • Developed custom SPFx components with embedded JavaScript for dynamic behavior in SharePoint-integrated Power Apps.
  • Enforced ALM practices with Power Platform Pipelines and Azure DevOps CI/CD, reducing errors and improving governance.

Education

Master's - Computer Science

University of Central Missouri
05-2023

Bachelor's - Electronics and Communications

Jawaharlal Nehru Technological University
04-2018

Skills

  • Platforms: Dynamics 365, Power Platform (Power Apps, Power Automate, Dataverse), Azure, Microsoft SQL Server, Power Pages, NET, NET Core, C#, JavaScript, Azure Kubernetes Service (AKS), Power BI, Azure machine learning, AI Builder
  • Tools: Visual Studio, Visual Studio Code, PowerShell, Copilot Studio, Azure DevOps, Git, GitHub, Bitbucket, Jira, Postman, DevOps Pipelines, Power Platform ALM, Power Apps Portals
  • Programming Practices: Dynamics 365 Customization, Business Process Flows, Workflow Automation, HTML, CSS, Power Automate, REST APIs, Azure Functions, Solution Management, Entity Relationship Design, Model-Driven Apps, Data Integration, Data Migration, Secure Coding Practices, Test-Driven Development (TDD), Application Lifecycle Management (ALM), Platform Governance

Timeline

Software Engineer

Robot Insights Technologies
05.2026 - Current

Specialty Software Engineer

Wells Fargo
07.2025 - 04.2026

Software Engineer

Inteca IT Solutions
03.2024 - 05.2025

Software Engineer

Shrive Solutions
11.2023 - 02.2024

Software Engineer

United Soft Solutions
08.2023 - 10.2023

Software Engineer Intern

United Soft Solutions
01.2023 - 05.2023

Application Developer

Accenture, India
12.2018 - 12.2021

Master's - Computer Science

University of Central Missouri

Bachelor's - Electronics and Communications

Jawaharlal Nehru Technological University
Sumanth Reddy Donthireddy