Sumaya Traore
Storrs,CT
Summary
Dynamic professional with a proven track record at BB's Exclusive Boutique, enhancing customer satisfaction and streamlining operations. Excelled in employee management and customer service, significantly boosting sales through innovative promotional campaigns. Skilled in health and safety protocols, demonstrating exceptional team collaboration and leadership abilities. Collaborative leader partners with coworkers to promote engaged, empowering work culture.
Overview
4
4
years of professional experience
Work History
Shop Manager
BB's Exclusive Boutique
12.2023 - 07.2024
- Maintained a clean, safe, and inviting store environment for both customers and employees by enforcing proper safety protocols and cleanliness standards.
- Delivered excellent customer service by addressing and resolving customer inquiries and complaints.
- Managed inventory control, cash control, and store opening and closing procedures.
- Managed inventory levels for optimal product availability, resulting in fewer stockouts and increased sales.
- Developed new promotional campaigns to attract new customers.
Babysitter
Neighbors & Associates
06.2023 - 09.2023
- Played games, worked on puzzles, and read books to young children.
- Communicated positively with children and guardians.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Maintained a clean and organized environment to ensure the well-being of children under care.
- Bathed, dressed, and helped with teeth brushing as part of bedtime preparation.
- Created a fun and educational atmosphere by incorporating age-appropriate games and activities that promoted learning while keeping children entertained.
Intern
Realtorandtours
08.2020 - 01.2022
- Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
- Gained valuable experience working within the real estate industry , applying learned concepts directly into relevant work situations.
- Sorted and organized files, spreadsheets, and reports.
- Crafted and responded to the company's email.
Education
Bachelor of Science - Biological Sciences
University of Connecticut
Storrs, CT05.2028
Skills
- Customer Service
- Employee Management
- Health and safety
- Invoicing
- Team Player
- Safe Food Handling Practices
- Beverage Preparation
Timeline
Shop Manager
BB's Exclusive Boutique
12.2023 - 07.2024
Babysitter
Neighbors & Associates
06.2023 - 09.2023
Intern
Realtorandtours
08.2020 - 01.2022
Bachelor of Science - Biological Sciences
University of Connecticut
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