SUMAYYA ALZUGHAIER
Houston
Summary
Detail-oriented graduate student in Industrial–Organizational Psychology with experience supporting data entry, process documentation, and administrative workflows in fast-paced environments. Skilled in Excel and Microsoft Office for tracking information, maintaining records, and supporting organizational processes. Background includes structured data entry, research support, and confidential information handling.
Overview
7
7
years of professional experience
Work History
Office Services Assistant
PROS Inc.
Houston, TX
06.2024 - Current
- Maintain Excel trackers for employee mail, supply inventory, and access badge records with accuracy and confidentiality.
- Support employee onboarding and offboarding through secure badge coordination and access documentation.
- Update process documentation and training support materials to ensure consistent workflows.
- Assist with scheduling, conference room coordination, and professional guest check-ins.
- Coordinate logistics for internal meetings and company events.
Desk Assistant
University of Houston
Houston, TX
03.2021 - 05.2024
- Facilitated resident check-ins, check-outs, and assisted with housing-related inquiries.
- Revised the employee handbook and trained new hires using updated guidelines.
- Provided peer mentoring and guided shadow training to support onboarding.
Supervisor, Data Entry Intern
Bread of Life
Houston, TX
03.2024 - 04.2024
- Entered, verified, and maintained client distribution data with high accuracy using Linked2Feed software.
- Utilized Excel to organize and track data, ensuring consistency and accuracy.
- Trained and supervised volunteers on standardized data entry and verification procedures.
Marketing Research Interviewer
ReconMR
Houston, TX
10.2018 - 04.2019
- Conducted structured survey interviews to collect quantitative and qualitative data.
- Recorded and verified responses in accordance with standardized research protocols.
Education
Master of Arts - Industrial Organizational Psychology
University of Houston–Clear Lake
Houston, TX05.2026
Bachelor of Science - Psychology and Sociology
University of Houston
Houston, TX05.2024
Skills
- Data Entry
- Excel Tracking & Documentation
- Research Support
- Microsoft Office Suite
- Confidential Records Handling
- Administrative Support
- Office Coordination
- Customer Service
- Event Planning
- Communication
- Microsoft Excel
- Word
- Outlook
- PowerPoint
- Teams
- SPSS
- STATA
- Linked2Feed
- OnGuard
Certifications
SHRM-CP Candidate February 2026
Timeline
Office Services Assistant
PROS Inc.
06.2024 - Current
Supervisor, Data Entry Intern
Bread of Life
03.2024 - 04.2024
Desk Assistant
University of Houston
03.2021 - 05.2024
Marketing Research Interviewer
ReconMR
10.2018 - 04.2019
Master of Arts - Industrial Organizational Psychology
University of Houston–Clear Lake
Bachelor of Science - Psychology and Sociology
University of Houston