Sumayyah Wilkerson
Casa Grande
Summary
Dynamic professional with a proven track record at Target, excelling in customer service and inventory management. Recognized for leadership and efficiency, I leverage print production expertise to enhance workflow and client satisfaction. Committed to delivering high-quality results while fostering team development and maintaining operational excellence.
Overview
5
5
years of professional experience
Work History
General Merchandise and Fulfillment Team
Target
Chandler
08.2024 - 10.2025
- Organized stockroom workflows to cut out-of-stock incidents, and improve shelf availability.
- Maintains storefront presentation and pricing accuracy to support a consistent customer experience.
- Reported inventory discrepancies to management, enabling timely corrective actions and trend awareness.
- Accurately picked, packaged, and shipped orders while operating warehouse equipment to ensure on-time deliveries.
Print and Mail Associate
Charles Schwab
Phoenix
10.2023 - 08.2024
- Efficiently printed and shipped client documents, ensuring confidentiality, and accuracy.
- Operated and maintained various printing machines, ensuring optimal performance.
- Prepared documents for printing, scanning, and post-processing with precision.
- Monitored and adjusted printing processes to adhere to production standards.
- Implemented systematic document organization, enhancing workflow efficiency.
Retail Sales Supervisor/Print Associate
Office Max/Depot
Tempe
08.2020 - 08.2023
- Worked in retail and print operations, boosting client satisfaction and team efficiency.
- Earned multiple employee spotlight recognitions for exceptional service and leadership.
- Managed high-pressure tasks in a leading print center, ensuring timely and quality outputs.
- Oversaw print production and quality checks, maintaining high standards for client projects.
- Handled complex print projects while upholding excellent customer service, receiving multiple awards.
Education
B.A - Information Technology
Maricopa Community Colleges, Phoenix College
Phoenix, AZ05-2027
High School Diploma - Chandler, AZ
Basha High School
Chandler, AZ05.2020
Skills
- Customer service and support
- Cash handling
- Training and development
- Leadership skills
- Print production expertise
- WAV operation certified
Timeline
General Merchandise and Fulfillment Team
Target
08.2024 - 10.2025
Print and Mail Associate
Charles Schwab
10.2023 - 08.2024
Retail Sales Supervisor/Print Associate
Office Max/Depot
08.2020 - 08.2023
B.A - Information Technology
Maricopa Community Colleges, Phoenix College
High School Diploma - Chandler, AZ
Basha High School