Summary
Overview
Work History
Education
Skills
Timeline
Generic

Sumeco Lewis

Glen Allen,VA

Summary

Quality Assurance Analyst with proven expertise in risk management and regulatory compliance. Skilled in data analysis and audit management, driving process improvements and enhancing operational efficiency. Recognized for effective communication and a strong commitment to excellence.

Overview

14
14
years of professional experience

Work History

Quality Assurance Analyst

Virginia Housing
, USA
01.2020 - Current
  • Conducted audits to verify compliance with internal policies and external regulations.
  • Assessed current and potential risks, developing effective risk management policies and procedures.
  • Reviewed and coordinated responses to audit findings, creating remediation plans as necessary.
  • Prepared detailed reports summarizing audit results for presentation to management team.
  • Executed daily, monthly, and quarterly testing of files to ensure compliance with laws and guidelines.
  • Maintained up-to-date knowledge of relevant policies and regulations impacting auditing activities.
  • Identified opportunities for process improvements to enhance operational efficiency.
  • Monitored adherence to company risk standards, escalating issues requiring management attention.

Loss Mitigation Relationship Manager II (Senior)

Citizens One Home Loans
01.2011 - 01.2020
  • Analyzed BAP and Loss Mitigation applications to identify optimal home retention and foreclosure prevention options.
  • Ensured compliance with investor guidelines, state and federal laws, and internal policies.
  • Managed assigned pipelines to maintain productivity and timely decision-making.
  • Served as point of contact to deliver prompt updates on approval and denial statuses.
  • Responded to inbound and made outbound calls, addressing customer emails and voicemails within 24 hours.
  • Maintained communication with borrowers regarding application statuses through verbal and written updates.

Education

High School Diploma -

Henrico High School
Richmond, VA
06-1999

Skills

  • Risk mitigation strategies
  • Regulatory compliance reporting
  • Data-driven insights
  • Audit management
  • Reporting tools
  • Operational efficiency enhancement
  • Audit Coordination
  • Process optimization
  • Documentation skills
  • Communication skills

Timeline

Quality Assurance Analyst

Virginia Housing
01.2020 - Current

Loss Mitigation Relationship Manager II (Senior)

Citizens One Home Loans
01.2011 - 01.2020

High School Diploma -

Henrico High School

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