Sumeet Quillian (Sonia)
Dayton,NV
Summary
Retail worker with proven track record in delivering high-quality customer service and maintaining smooth operations. Known for reliability and adaptability in dynamic environments, contributing effectively to team goals. Excels in cash handling, customer interaction, and problem-solving with focus on achieving results.
Overview
19
19
years of professional experience
Work History
Cosmetologist
Self Employed
Dayton, NV
03.2019 - Current
Banquet Server
Mont Bleu Casino
South Lake Tahoe, CA
04.2010 - 09.2012
- Set up banquet spaces, ensuring adherence to event specifications and standards.
- Provided exceptional customer service, addressing guest inquiries and requests promptly.
- Assisted with serving food and beverages during events, maintaining a high level of presentation.
- Ensured cleanliness and maintenance of banquet area to uphold standards.
Customer Service Cashier
Ski Run Liquor
South Lake Tahoe, CA
04.2008 - 09.2012
- Processed customer transactions accurately using point-of-sale system.
- Provided exceptional customer service by addressing inquiries and resolving issues promptly.
- Handled cash management tasks, including balancing cash drawers at shift end.
- Implemented efficient checkout processes to reduce wait times for customers.
- Monitored stock levels and assisted in ordering supplies to ensure availability of products.
Customer Service Representative
Digital Hub
Los Angeles, CA
10.2006 - 09.2009
- Responded to customer inquiries via phone and email, ensuring prompt resolution of issues.
- Assisted customers with product selection and order placement, enhancing overall shopping experience.
- Handled returns and exchanges efficiently, fostering positive customer relations.
Education
High School Diploma -
GHPS School
IndiaGED - Cosmetologist
Carson City Beauty Academy
Carson City, NV06-2012
Skills
- Customer satisfaction
- Reliability and punctuality
- Patience and composure
- Cash handling
- Cash register operation
- Customer complaint resolution
- Guest services
- Cash management
Timeline
Cosmetologist
Self Employed
03.2019 - Current
Banquet Server
Mont Bleu Casino
04.2010 - 09.2012
Customer Service Cashier
Ski Run Liquor
04.2008 - 09.2012
Customer Service Representative
Digital Hub
10.2006 - 09.2009
High School Diploma -
GHPS School
GED - Cosmetologist
Carson City Beauty Academy