Erika Swindle

• Care for residents
• I assist with bathing and dressing
• Clean rooms and prepare meals
• I started off an RA on the independent side
• With in 6 mouths , I was asked if I wanted the Greenhouse position
• Which was caring for dementia patients
• Since being there I've been able to bring in animal therapy
• The happiness it brings them to love on a dog.
• Responded to emergency situations within the residence hall.
• Developed positive relationships with all members of the residence hall community.
• Resolved problems, improved operations and provided exceptional service.

• Residential
• Commercial
• Deep clean
• New construction

• Maintained accurate inventory of baking supplies and ingredients
• Cleaned work areas, utensils, equipment and surfaces between batches of products.
• Followed food safety guidelines while preparing all food items.
• Ensured that all health regulations were followed at all times while working in the kitchen.
• Rotated stock as needed to keep freshness intact.
• Provided customer service by answering questions about menu items or taking orders from customers.
• Packaged finished products into boxes or containers for delivery or sale in store.
• Stocked shelves with freshly baked goods throughout the day as needed.

I was blessed to be able to stay home and raise my girls.

• Answered multiple phone lines.
• Dispatched techs to the job locations through out the day.
• Call back customer surveys.
• Accounts payable & receivable.
• Filing/Invoicing/Bookkeeping/Data entry
• Responsible for ordering parts
• Stocking shop and trucks with parts
• Microsoft Word & Excel
• Z-Ware
• 10-Key
• Customer service
• Cross - Selling
• Monitored radio frequencies to ensure proper communication between personnel in the field and dispatch office.
• Updated records of driver locations, delays, and cancellations.
• Assigned drivers to appropriate routes based on customer needs.
• Maintained logs of all incoming calls and assigned tasks.
• Resolved customer complaints related to service issues or delays.
• Tracked vehicles using GPS technology and provided real-time status updates as needed.
• Performed administrative duties such as filing paperwork, updating databases, and preparing documents for review by management staff.
• Managed a large volume of phone calls while ensuring accuracy in data entry.