Hi, I’m
Summer Allred
Magnolia,TX
Summary
Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.
Overview
1
year of professional experience
1
Certification
Work History
Planet Ford
Sales Advisor
03.2024 - 06.2024
Job overview
- Provided expert product knowledge to customers, leading to informed purchasing decisions and increased satisfaction levels.
- Increased sales by establishing rapport with customers and identifying their needs.
- Increased sales by offering advice on purchases and promoting additional products.
- Handled difficult situations professionally by addressing customer complaints and finding mutually beneficial solutions, preserving long-term relationships.
Jiffy Lube
Lube Technician
06.2023 - 03.2024
Job overview
- Changed oil and filters in customer vehicles and safely disposed of used oil in approved receptacles.
- Kept shop areas neat, clean, and free of safety hazards.
- Topped off fluids in vehicle engines to lubricate, protect, and cool engine.
- Greeted customers and answered questions about oil changes and other services.
Take 5 Oil Change
Lube Technician
01.2023 - 06.2023
Job overview
- Changed oil and filters in customer vehicles and safely disposed of used oil in approved receptacles.
- Kept shop areas neat, clean, and free of safety hazards.
- Topped off fluids in vehicle engines to lubricate, protect, and cool engine.
- Greeted customers and answered questions about oil changes and other services.
Education
Lone Star College Tomball, TX
Some College (No Degree) from Business
Skills
- Sales experience
- Customer service experience
- Brand Awareness
- Building rapport
- Upselling strategies
Certification
- State Inspector License - 2023
Timeline
Sales Advisor
Planet Ford
03.2024 - 06.2024
Lube Technician
Jiffy Lube
06.2023 - 03.2024
Lube Technician
Take 5 Oil Change
01.2023 - 06.2023
Lone Star College
Some College (No Degree) from Business
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