Entrepreneurial, self-starter with experience in a multitude of areas. A very dedicated student with academic expertise in criminology and criminal justice, along with experience in Mandarin Chinese and computer programming. Upcoming internship will allow for learning more about asset protection and security in retail businesses.
Providing a safe environment for customers and employees, learning crisis response techniques, identifying and handling situations involving theft, conduct internal and external investigations, and developing leadership skills in conjunction with Target's values.
Utilized customer service skills to provide an excellent customer dining experience, managed hundreds of dollars of cash at a time, carefully handled food in accordance with state and federal guidelines, mentored and trained incoming employees on restaurant procedures and menu items, and created a loyal, consistent customer base.
Directed hundreds of future tenants through the apartment leasing process, distilled and explained legal documents to current and incoming residents, provided tours to prospective residents, provided counseling regarding resident ledger and financial information, and assisted current residents with their needs. Highest performing leasing agent for both the number of incoming leases and number of renewals, generating tens of thousands of dollars of revenue every month.
Designed effective mathematical teaching strategies, utilized problem solving skills tailored to the needs of each individual client, managed inflow of funds, and assisted high school students with complex math problems.