Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Summer Brown

Havana,IL

Summary

Proven leader and adept administrator, I excelled at the County of Mason, enhancing operational efficiency and customer satisfaction. Skilled in project management and team leadership, I spearheaded strategic initiatives, reducing costs and improving service delivery. My expertise in business administration and effective communication drove significant achievements in workforce management and policy implementation.

Overview

16
16
years of professional experience
1
1
Certification

Work History

Mason County Clerk & Recorder

County of Mason
05.2013 - Current
  • Accomplished multiple tasks within established timeframes.
  • Cross-trained existing employees to maximize team agility and performance.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery as I also serve as administrator
  • Achieved departmental goals by developing and executing strategic plans and performance metrics.
  • Managed budgets effectively, ensuring optimal financial performance while investing in necessary resources for business growth.
  • Reduced operational costs through comprehensive process improvement initiatives and resource management.
  • Developed and maintained relationships with customers and suppliers through account development.
  • Coordinated with IT department to upgrade technology infrastructure, enhancing operational efficiency and data security.
  • Developed comprehensive risk management plan, minimizing potential disruptions to business operations.
  • Demonstrated great organization within running elections, performing grant work, and managing a number of employees
  • Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.

Election Coordinator

County of Mason
05.2008 - 05.2013
  • Organized post-election activities such as auditing vote totals, certifying results, and archiving relevant records for future reference.
  • Maintained compliance with federal, state, and local election laws through regular audits and adherence to established guidelines.
  • Enhanced voter participation by promoting awareness of upcoming elections through targeted outreach campaigns.
  • Reduced incidences of voting errors by providing clear instructions on ballot usage to voters via signage or instructional materials at polling stations.
  • Optimized logistical arrangements for voting equipment transportation to guarantee timely delivery at polling stations.
  • Streamlined election processes by implementing efficient voter registration systems.
  • Fostered positive relationships with local media outlets to facilitate fair coverage of election events and promote transparency within the electoral process.
  • Served as a knowledgeable resource for voters, providing accurate information about registration deadlines, polling locations, and voting processes.
  • Developed comprehensive contingency plans for addressing potential challenges during Election Day operations.
  • Assisted with candidate filing processes to ensure proper documentation and eligibility requirements were met.
  • Ensured accurate vote counts with meticulous ballot handling and thorough quality checks.
  • Implemented advanced security measures to protect sensitive voter information and uphold the integrity of elections.
  • Distributed ballots to voters and answered questions concerning voting procedures.
  • Responded to in-person and telephone requests for information from general public, attorneys and other involved parties.
  • Processed payments for fines and fees, maintained accurate drawers, issued receipts, and updated account balances.
  • Stayed up-to-date on IL laws and licensing requirements to complete accurate and efficient reviews.

Education

Bachelor of Arts - Business

Western Illinois University
Macomb, IL
07.2014

Associate of Arts - Business

Spoon River College
Havana, IL
07.2012

High School Diploma -

Havana High School
Havana, IL
05.1998

Skills

  • Team Leadership
  • Time Management
  • Verbal and written communication
  • Project Management
  • Operations Management
  • Budget Control
  • Business Administration
  • Performance Evaluations
  • Workforce Management
  • Policy Implementation
  • Schedule Preparation

Certification

Certified Election Officer

Elected Official

FOIA & OMA Officer

Notary Public

Hazard Mitigation Trained

Cyber Security Trained

Microsoft Excel Certified

Health Insurance Trained

Timeline

Mason County Clerk & Recorder

County of Mason
05.2013 - Current

Election Coordinator

County of Mason
05.2008 - 05.2013

Bachelor of Arts - Business

Western Illinois University

Associate of Arts - Business

Spoon River College

High School Diploma -

Havana High School

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Summer Brown