Dedicated Customer Service Team Member with unwavering commitment to customer service. Known for developing productive relationships, resolving complex issues and winning customer loyalty.
Overview
2
2
years of professional experience
Work History
Server
Froggers Grill & Bar Apopka
Apopka, FL
11.2023 - Current
Performed opening and closing duties such as setting up the dining area, restocking supplies.
Explained menu items, describing ingredients and cooking methods upon request.
Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
Followed health safety guidelines when preparing and serving food products.
Explained menu options to guests, offered suggestions and took orders for food and beverages.
Greeted guests and provided menus.
Handled money transactions accurately while following company procedures for handling cash payments.
Cashier Manager
Vibes Smoke Shop
Sanford, FL
01.2023 - 10.2024
Performed regular reconciliation of cash drawers to ensure accuracy of funds.
Completed thorough opening, closing and shift change functions to maintain operational standards each day.
Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
Held regular one-on-one meetings with employees to review performance and priorities and provide feedback.
Server
Cracker Barrell Old Country Store
Altamonte Springs, FL
08.2023 - 01.2024
Greeted customers, answered questions and recommended specials to increase profits.
Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
Trained new employees to perform duties.
Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.
Chef at Tomodachi 2.0 brunch cafe & Izakaya bar, Waterfront View modern grill & wine barChef at Tomodachi 2.0 brunch cafe & Izakaya bar, Waterfront View modern grill & wine bar