Summer Christy
Conway,SC
Summary
Professional with strong background in leadership and team management. Proven track record in driving results and ensuring team collaboration. Skilled in strategic planning, problem-solving, and adapting to dynamic environments. Known for reliability, effective communication, and delivering high-quality outcomes.
Overview
5
5
years of professional experience
Work History
Veterinary Receptionist
Water Way Animal Hospital
Little River, SC
05.2024 - 03.2025
- Managed multi-line phone system and pleasantly greeted patients.
- Facilitated smooth daily operations by answering incoming calls, directing inquiries, and taking messages for veterinarians as needed.
- Provided compassionate support during difficult situations such as end-of-life decisions or emergency visits, establishing trust with clients.
- Entered data from pet records and office visits into computer system.
Assistant Store Manager
Mack Weldon
Myrtle Beach, SC
02.2023 - 04.2024
- Streamline inventory management with regular audits, and efficient stock organization.
- Strategize monthly supply budget and payroll allowance for maximum profitability.
- Partner with Store Manager on action plans to drive employee engagement and development.
- Develop a loyal customer base through personalized interactions, increasing repeat business in-store visits.
- Observe and participate in guest interactions on sales floor to positivity impact metrics and adhere to loss prevention standards.
- Set example on sales floor by demonstrating excellent customer service and selling techniques.
Retail Supervisor
Lee Wrangler Clearance Center
Myrtle Beach, SC
05.2022 - 02.2023
- Conducted day-to-day operations through effective time and task management.
- Served as a mentor for newly hired employees on store procedures and provided on-the-spot coaching to staff to enhance overall performance.
- Coordinated the merchandising of displays with accurate signage and communicated promotional updates with team.
- Researched customer complaints, address concerns, and offer solutions to resolve issues.
- Invited guest to join loyalty program for return business.
Retail Supervisor
Ripley's Aquarium
Myrtle Beach, SC
02.2020 - 05.2022
- Increased customer satisfaction by providing exceptional service and addressing customer concerns promptly.
- Boosted store sales through effective merchandising, product placement, and promotional displays.
- Managed inventory levels for optimal stock availability and minimized overstock situations.
- Trained new employees on store policies, procedures, and sales techniques to enhance their performance.
Education
High School Diploma -
Carolina Forest High School
Myrtle Beach, SC01-2022
Skills
- Detail Oriented
- Knowledge of industry trends
- Guest relations
- Upselling and Cross Selling
- Proficient in Microsoft Office
- Proficient in Google Suite
- Teamwork and collaboration
- Telephone etiquette
- Employee training
Timeline
Veterinary Receptionist
Water Way Animal Hospital
05.2024 - 03.2025
Assistant Store Manager
Mack Weldon
02.2023 - 04.2024
Retail Supervisor
Lee Wrangler Clearance Center
05.2022 - 02.2023
Retail Supervisor
Ripley's Aquarium
02.2020 - 05.2022
High School Diploma -
Carolina Forest High School