Organized and dependable candidate successful at managing multiple priorities within different branches with a positive outlook and attitude. Willingness to learn new tasks and take on added responsibilities to meet personal and team goals.
Overview
8
8
years of professional experience
Work History
Therapy Coordinator
Angmar Medical Holdings
04.2024 - Current
Process referrals and set up new patients with correct therapist/company based on availability and location.
Submitted insurance claims and resolved billing or claims issues for therapy visits.
Processed Therapy visit notes into patient charts.
Completing basic administrative tasks such as answering calls, scheduling visits, and organizing/filing documents.
Applied effective time management techniques to meet deadlines.
Used strong problem-solving skills to develop effective solutions for difficult situations.
Work well in a team setting, providing any support and guidance if needed.
Process Invoices bi-weekly from each Therapy company and submitted timely.
Package Center Supervisor
UPS
09.2016 - 04.2024
Directed dispatching, routing, and tracking of 40+ package cars.
Trained new staff on job duties, company policies, and safety procedures for rapid onboarding.
Maintained updated and detailed records of calls in physical and electronic database.
Communicated with drivers to coordinate timely delivery of documents/packages.
Maintained an organized filing system for documents.
Answered phone calls and responded to customer emails.
Completed and processed customer complaints/concerns.
Completed annual and monthly trainings
Education
Associate of Applied Science - Coding And Revenue Cycle Management
The College of Health Care Professions
TX
02-2027
High School Diploma -
Palestine High School
Palestine, TX
06-2015
Skills
HIPAA compliance
Maintaining patient records
Customer service
Effective communication
Multitasking
Time management
Critical thinking
Organizational skills
Conflict resolution
File maintenance
Microsoft Office Proficient
Tech savvy
Timeline
Therapy Coordinator
Angmar Medical Holdings
04.2024 - Current
Package Center Supervisor
UPS
09.2016 - 04.2024
Associate of Applied Science - Coding And Revenue Cycle Management
The College of Health Care Professions
High School Diploma -
Palestine High School
Similar Profiles
Natasha GarzaNatasha Garza
RN Case Manager at Angmar Medical HoldingsRN Case Manager at Angmar Medical Holdings