Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Summer Day

Las Vegas,NV

Summary

Dynamic Licensed Health Insurance Agent with deep understanding of various insurance products and market strategies. Demonstrated ability to build lasting client relationships, and effectively communicate complex information in understandable terms. Strong negotiation skills, leading to successful closure of deals, and consistent growth in the client base. Contributed to team efforts by surpassing sales targets and enhancing customer satisfaction through personalized service solutions.

Overview

2
2
years of professional experience

Work History

Community & State Health Plan Advocate

Ttec (TeleTech) - HealthCare Solutions
Remote, NV
05.2025 - Current
  • Demonstrated strong understanding of healthcare policies to guide members effectively.
  • Assisted members in navigating healthcare systems and comprehending benefits.
  • Connected members with appropriate healthcare services and community resources.
  • Collaborated with care teams to coordinate medical and behavioral health services.
  • Advocated for member needs and rights within healthcare frameworks.
  • Maintained accurate records of member interactions and outcomes demonstrating accountability.

Licensed Health Insurance Agent

Ttec (TeleTech) - HealthCare Solutions
(Seasonal), AEP
06.2024 - 12.2024
  • Provided support during annual enrollment periods by answering inquiries from potential customers.
  • Advised customers on health insurance coverage options, including premiums, deductibles, copays, and network providers.
  • Reviewed insurance coverages to ensure that changing needs were met.
  • Exceeded company sales goals for new policies.

Licensed Health Insurance Agent

Assurance IQ
09.2023 - 05.2024
  • Helped Medicare-eligible individuals select the appropriate Medicare health insurance plan.
  • Met monthly sales goals, including applications submitted, conversion, hours, and average handle time.
  • Maintained accurate records of all customer interactions and transactions.
  • Monitored clients' insurance coverages to ensure changing needs were met.

Education

Licensed Health Insurance Agent
Nevada

Skills

  • Healthcare policy
  • Strategic benefit assessment
  • Insurance enrollment process
  • Customer support advocacy
  • Service coordination
  • Problem identification
  • Analytical reasoning
  • Risk mitigation
  • Active listening
  • Critical thinking
  • Effective communication skills
  • Strong computer skills
  • Type 40 WPM

References

References available upon request.

Timeline

Community & State Health Plan Advocate

Ttec (TeleTech) - HealthCare Solutions
05.2025 - Current

Licensed Health Insurance Agent

Ttec (TeleTech) - HealthCare Solutions
06.2024 - 12.2024

Licensed Health Insurance Agent

Assurance IQ
09.2023 - 05.2024

Licensed Health Insurance Agent

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