Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
6
6
years of professional experience
Work History
Sales Associate
Peets Coffee
Burlingame
09.2024 - Current
Deliver exceptional customer service to enhance guest experience at Peet's Coffee.
Engage customers to promote new products and specials, enhancing sales opportunities.
Resolve customer inquiries and concerns promptly, maintaining high satisfaction levels.
Greet customers consistently while providing outstanding service.
Perform cashier duties, including accepting payments and issuing receipts.
Collaborate with team members to maintain service quality during peak hours.
Maintain cleanliness and organization of coffee shop environment daily.
Train new team members on cash register operation and stock procedures for seamless onboarding.
Business Owner
Sole Purpose Footwear
04.2024 - Current
Manage all aspects of business operations, including production, marketing, sales, and customer service.
Manage social media and marketing initiatives, increasing brand awareness and attracting new customers.
Cultivate relationships with clients, enhancing satisfaction and fostering repeat business.
Consult with clients to understand their style, vision, and design requirements for personalized products.
Design and hand-paint custom shoes based on client preferences, creating one of a kind wearable art.
Track orders, manage timelines, and ensure timely delivery of custom products.
Source quality materials and supplies to ensure durability and aesthetic excellence in all products.
Develop and test new designs, techniques, and trends to maintain fresh and unique product offerings.
Teaching Fellow
Max 415
02.2026 - 05.2026
Developed engaging lesson plans tailored for diverse student groups.
Supported initiatives that empowered youth in San Francisco, enhancing health equity and community well-being.
Contributed to development and leadership of public health programs targeting underserved communities, improving access to vital resources.
Organized extracurricular activities to enhance student involvement and engagement.
Advised students on academic and personal development, promoting holistic growth and resilience.
Store Manager
High Tide Restaurant Cafe and Creperie
Pacifica
04.2022 - 08.2025
Supervised daily operations of cafe and creperie, ensuring efficient service delivery.
Managed staff scheduling and training, enhancing team capabilities and service quality.
Enforced health and safety standards in food preparation and service areas.
Oversaw inventory management, ordering supplies and maintaining optimal stock levels.
Supervised daily operations of cafe and creperie to ensure smooth service.
Resolved customer complaints in a timely manner.
Coordinated marketing efforts to promote cafe offerings through social media channels.
Recruited, trained and supervised new employees.
Shift Supervisor
Mazzetti's Bakery
Pacifica
09.2020 - 04.2022
Supervised daily bakery operations, ensuring efficient workflow and timely production.
Coordinated team schedules, optimizing staffing efficiency to meet peak demand periods.
Trained new staff on production techniques and safety protocols to enhance team competency.
Enforced health regulations and quality standards in food handling.
Resolved customer inquiries and addressed service-related issues promptly.
Communicated clearly with employees regarding job duties, expectations, and policies.
Addressed any issues that arose during the shift in a proactive manner.