Summary
Overview
Work History
Education
Skills
Certification
Interests
Additional Information
Timeline
Generic

Summer Grant

Alice

Summary

Professional hospitality worker, ready to excel in fast-paced environment. Proven track record in ensuring exceptional customer service and satisfaction. Strong focus on teamwork and adaptability, consistently meeting changing needs. Skilled in managing multiple tasks, handling customer inquiries, and maintaining clean and organized workspace. Reliable and results-driven, with positive attitude and excellent communication skills.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Pawn Broker

EZCORP, Inc.
11.2024 - Current
  • Evaluated pawned items for authenticity and value, ensuring accurate assessments.
  • Assisted customers in understanding pawn processes and policies, enhancing their experience.

Adoption Counselor

The Cattery Cat Shelter
09.2024 - 10.2024
  • Facilitated successful adoptions through personalized counseling and matching process for prospective pet owners.
  • Educated potential adopters on responsible pet ownership and cat care best practices.

Server

Sagora Senior Living
12.2022 - 08.2024
  • Prepared and served meals in accordance with safety and sanitation standards.
  • Assisted in inventory management and restocked supplies as needed.

BOH Team Member

Nothing Bundt Cakes
07.2022 - 11.2022
  • Operated kitchen equipment to prepare and assemble cakes efficiently.
  • Maintained cleanliness and organization of workstations to ensure food safety standards.

Dog Bather

Bruno's Bath House
12.2021 - 09.2022
  • Managed bathing schedules to ensure timely service delivery for clients.
  • Trained new staff on bathing techniques and safety protocols.

Housekeeper

HHS Environmental Services
08.2021 - 11.2021
  • Implemented improved cleaning protocols that enhanced efficiency and effectiveness.
  • Conducted regular inspections to maintain high cleanliness standards in facilities.

Cashier

Taco Bell
05.2021 - 07.2021
  • Processed customer transactions efficiently using point-of-sale systems.
  • Maintained accurate cash drawers and balanced registers at shift end.
  • Delivered exceptional customer service, addressing inquiries and resolving issues promptly.
  • Trained new cashiers on operational procedures and customer engagement techniques.

Housekeeper

Eurest
06.2020 - 04.2021
  • Clean buildings for Flint Hills Resources. Includes sanitizing, moping, vacuuming. Etc.
  • Supervised daily cleaning operations to ensure adherence to health and safety standards.
  • Trained new staff on proper cleaning techniques and equipment usage.

Stylist

David's Bridal
12.2019 - 03.2020
  • Collaborated with brides to design customized bridal looks, enhancing overall customer satisfaction.
  • Provided expert styling advice, ensuring alignment with current fashion trends and client preferences.

Server/Hostess

Rigotonis
08.2018 - 11.2019
  • Provided exceptional customer service by anticipating guest needs and ensuring satisfaction.
  • Assisted in menu knowledge, enabling accurate recommendations to enhance dining experience.

Dairy Queen Employee

Dairy Queen
04.2017 - 07.2018
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.

Education

High School Diploma -

Sequim Senior High School
Sequim, WA
07-2018

Skills

  • Dedicated work ethic
  • Effective customer engagement
  • Cash management
  • Visitor engagement techniques
  • Cash flow optimization
  • Proficient in communication
  • Team collaboration skills
  • Strategic negotiation skills
  • Effective team collaboration
  • Service excellence
  • Residential cleaning
  • Customer service

Certification

  • Food Handler Certification
  • Driver's License
  • ServSafe
  • TABC Certified

Interests

  • Avid Reader
  • Writing
  • Animal Care
  • I enjoy cooking for friends and family gatherings
  • Learning new cooking techniques and expanding my culinary skills

Additional Information

  • Cashier
  • Customer Service
  • Prep
  • Trainer
  • Housekeeper

Timeline

Pawn Broker

EZCORP, Inc.
11.2024 - Current

Adoption Counselor

The Cattery Cat Shelter
09.2024 - 10.2024

Server

Sagora Senior Living
12.2022 - 08.2024

BOH Team Member

Nothing Bundt Cakes
07.2022 - 11.2022

Dog Bather

Bruno's Bath House
12.2021 - 09.2022

Housekeeper

HHS Environmental Services
08.2021 - 11.2021

Cashier

Taco Bell
05.2021 - 07.2021

Housekeeper

Eurest
06.2020 - 04.2021

Stylist

David's Bridal
12.2019 - 03.2020

Server/Hostess

Rigotonis
08.2018 - 11.2019

Dairy Queen Employee

Dairy Queen
04.2017 - 07.2018

High School Diploma -

Sequim Senior High School