Steven Chetney
Grand Bay,AL
Overview
6
6
years of professional experience
Work History
Pawn Broker
First Cash
10.2022 - Current
- Assessed item value and condition to determine loan eligibility
- Processed transactions accurately, ensuring compliance with regulations
- Managed inventory of merchandise, optimizing display and sales strategies
- Trained new staff on operational procedures and customer service techniques
Insurance Agent
Globe Life
04.2022 - 08.2022
- Developed tailored insurance solutions to meet diverse client needs.
- Conducted comprehensive policy reviews to ensure optimal coverage for clients.
- Educated clients on various insurance products and benefits, enhancing understanding and satisfaction.
- Collaborated with underwriters to assess risk and facilitate policy approvals efficiently.
Team Leader
Arby's
09.2020 - 04.2022
- Led team in delivering exceptional customer service during high-volume periods.
- Trained and mentored new staff to ensure operational excellence and adherence to standards.
- Streamlined workflow processes, improving efficiency and reducing wait times for customers.
- Managed inventory levels, ensuring stock availability while minimizing waste and loss.
Special Needs Bus Aide
MCPSS
08.2019 - 03.2020
- Assisted students with special needs during transportation to ensure safety and comfort.
- Collaborated with drivers to communicate student needs and behavioral challenges effectively.
- Monitored student behavior, implementing strategies to maintain a positive environment on the bus.
- Provided support during emergency situations, ensuring adherence to safety protocols and procedures.
Education
GED -
Alma Bryant High
Grand Bay, ALSkills
- Cash flow management
- Effective communicator
- Teamwork orientation
Timeline
Pawn Broker
First Cash
10.2022 - Current
Insurance Agent
Globe Life
04.2022 - 08.2022
Team Leader
Arby's
09.2020 - 04.2022
Special Needs Bus Aide
MCPSS
08.2019 - 03.2020
GED -
Alma Bryant High