Summer Guilbeau
Baton Rouge,LA
Summary
Dedicated to offering exceptional assistance to team members and clients. Skilled at coordinating appointments, organizing mail and collecting messages to facilitate office communication. Positive and upbeat with strong relationship-building abilities. Dependable, and successful providing fast, high-quality customer service to guests in restaurant settings. Adaptable professional with expertise in personnel development, team collaboration and resolving issues with customers, waitstaff and management.
Overview
2
2
years of professional experience
Work History
Receptionist
Dr. David Corbin Chiropractor
10.2023 - 01.2024
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
- Improved appointment scheduling system, reducing wait times and increasing client satisfaction.
- Provided administrative support to staff members by handling correspondence, filing documents, and managing office supplies inventory.
Server/Restaurant Hostess
Albasha Greek Lebanese Restaurant
12.2022 - 08.2023
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Contributed to inventory management by monitoring stock levels and notifying management when supplies were low.
- Implemented effective communication strategies between front-of-house and back-of-house staff for streamlined operations.
- Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
Cashier/Head Food Runner
The Shed BBQ & Blues Joint
09.2022 - 01.2023
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
Server
Crawford's Restaurant
06.2022 - 01.2023
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maximized table turnover rate by efficiently managing reservations and seating arrangements.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Education
Currently Seeking Undergraduate Degree - Business Management
Baton Rouge Community College
Baton Rouge, LA05.2026
Skills
- Clerical Support
- Bookkeeping
- Scheduling
- Data Entry
- File Management
- Customer and Client Relations
- Food Running
- Guest Engagement
- Menu Memorization
- Professional Appearance
- Strong Work Ethic
- Cash Handling
- Sales Techniques
Timeline
Receptionist
Dr. David Corbin Chiropractor
10.2023 - 01.2024
Server/Restaurant Hostess
Albasha Greek Lebanese Restaurant
12.2022 - 08.2023
Cashier/Head Food Runner
The Shed BBQ & Blues Joint
09.2022 - 01.2023
Server
Crawford's Restaurant
06.2022 - 01.2023
Currently Seeking Undergraduate Degree - Business Management
Baton Rouge Community College
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