Nancy Mora
San Bernardino,CA
Summary
Motivated individual with experience in customer service and Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.
Overview
12
12
years of professional experience
Work History
Massage Therapist
Dr Choi Chiropractor
07.2015 - 03.2020
- Provided safe, effective, and appropriate massage therapy techniques during customer appointments.
- Increased client satisfaction by providing exceptional service and maintaining a clean, comfortable environment.
- Enhanced client relaxation by utilizing a variety of massage techniques tailored to individual needs.
- Provided exceptional customer service, resulting in increased patient satisfaction and retention rates.
- Managed inventory control, ordering supplies as needed to maintain adequate stock levels for clinic operations.
Stock Team Member
Kirkland Home Decor
01.2010 - 05.2014
- Elevated store sales performance through diligent stocking efforts ensuring shelves were consistently stocked with popular items.
- Maximized retail space utilization by creating visually appealing merchandise displays that showcased available products effectively.
- Provided valuable input during team meetings, contributing to the development of new strategies for inventory management and overall operational excellence.
- Assisted in the execution of promotional events, setting up eye-catching displays that drove customer interest and sales growth.
- Answered customer questions and provided detailed product information.
Janitorial Assistant
Los Angeles County Registrar-Recorder/County Clerk
08.2008 - 10.2009
- Enhanced cleanliness by performing regular sweeping, mopping, and vacuuming tasks.
- Improved overall appearance of the facility with thorough dusting and polishing procedures.
- Maintained a healthy environment by disinfecting surfaces and removing trash daily.
- Promoted safety by promptly addressing spills and other potential hazards.
Education
Licensed Massage Therapist - Health And Physical Fitness
American Career College
Anaheim, CA04.2015
High School Diploma -
Norwalk High School
Norwalk, CA06.2003
Skills
- Time management
- Multitasking and organization
- Customer assistance
- Reliable and responsible
- Honest and dependable
- Cleaning and sanitizing
- Bilingual communication
- Language fluency
Languages
Spanish
Native or Bilingual
Timeline
Massage Therapist
Dr Choi Chiropractor
07.2015 - 03.2020
Stock Team Member
Kirkland Home Decor
01.2010 - 05.2014
Janitorial Assistant
Los Angeles County Registrar-Recorder/County Clerk
08.2008 - 10.2009
Licensed Massage Therapist - Health And Physical Fitness
American Career College
High School Diploma -
Norwalk High School
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