Summary
Overview
Work History
Education
Skills
Certification
Timeline
BusinessAnalyst

Summer Hanley

Reseda,CA

Summary

Dynamic and detail-oriented professional with extensive experience in customer service. Proven ability to enhance guest satisfaction through strong multitasking and effective team collaboration. Skilled in cash handling and maintaining cleanliness, consistently delivering high-quality service in fast-paced environments. Committed to fostering positive customer experiences and continuous improvement.

Overview

1
1
Certification

Work History

Frozen Yogurt Shop Worker

Humphreys Yogurt

Maintained cleanliness and organization during yogurt service operations.

Accommodated specific nutritional needs.

Operated mixing machine.

Snowboard and Ski Rentals

Mile High

Facilitated rental processes.

Handled international clients efficiently.

Handled various inquiries.

Assisted in sales efforts.

Stocking Associate

Abercrombie & Fitch
  • Enhanced store organization by accurately stocking shelves and maintaining inventory control.
  • Performed inventory control, such as counting, and stocking merchandise.
  • Examined and inspected stock items for defects and reported damages to supervisor.
  • Maintained effective team member communication.

Waitress/hostess

Glendale Gentleman’s Club
  • Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
  • Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
  • Maintained clean and welcoming dining environment, ensuring a positive guest experience.
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Used cash registers and credit card machines to cash out customers.
  • Enhanced customer satisfaction by providing attentive service and promptly addressing any concerns.
  • Managed cash transactions accurately, ensuring proper change was provided to customers as needed.

Juicerista

Jamba Juice
  • Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
  • Worked closely with other team members during staff shortages or busy periods to provide seamless service to customers.
  • Prepared fresh juices and smoothies for enhanced customer experience and repeat business.
  • Proactively sought feedback from patrons on their experience and satisfaction with products, leading to continuous improvement of the juice bar offerings.

Education

Bachelor Of Laws - Law

Los Angeles City College
Los Angeles, CA

Graphic Design - Graphic Design

ICDC
Hollywood, CA

Skills

  • Customer service
  • Strong multitasking
  • Greeting guests
  • Team collaboration
  • Cleanliness
  • Order taking
  • Attention to detail
  • Cash handling
  • Safe food handling
  • Beverage service

Certification

Certificate in Graphic Design

Timeline

Frozen Yogurt Shop Worker

Humphreys Yogurt

Snowboard and Ski Rentals

Mile High

Stocking Associate

Abercrombie & Fitch

Waitress/hostess

Glendale Gentleman’s Club

Juicerista

Jamba Juice

Bachelor Of Laws - Law

Los Angeles City College

Graphic Design - Graphic Design

ICDC
Summer Hanley