Summer Haynes
Radford,VA
Summary
Results-driven 2nd Shift Supervisor known for maintaining high productivity and efficiently completing tasks. Bring specialized skills in team leadership, process improvement, and conflict resolution. Excel in communication, time management, and problem-solving to enhance team performance and meet operational goals.
Overview
2
2
years of professional experience
Work History
Second Shift Supervisor
Waffle House
Dublin , VA
03.2024 - Current
- Supervised daily operations and ensured adherence to safety protocols.
- Trained new employees on equipment usage and operational procedures.
- Provided guidance and direction to 2nd shift staff in order to maximize efficiency.
Key holder/Assistant Manager
Amerishine Carwash
Bossier City, Louisiana
02.2023 - 03.2024
- Managed store operations during shifts, ensuring smooth customer experiences.
- Assisted in training new staff on sales techniques and customer service standards.
- Organized merchandise displays to maximize product visibility and appeal.
- Enforced company policies to ensure compliance and maintain store integrity.
- Collaborated with team members to achieve daily sales goals and improve service quality.
- Managed key holder responsibilities such as opening and closing the store, setting alarms.
- Ensured store was opened and closed in a timely manner according to company policies.
- Supervised employees by providing direction on tasks and expectations regarding customer service standards.
Skills
- Employee training
- Staff supervision
- Safety compliance
- Customer service
Timeline
Second Shift Supervisor
Waffle House
03.2024 - Current
Key holder/Assistant Manager
Amerishine Carwash
02.2023 - 03.2024