Summer Jeffries
Lancaster,PA
Summary
Hardworking professional with proven relationship-building and time management skills in fast-paced restaurant environments. Successful at handling tables of all sizes with accuracy and impeccable service skills. Strives to meet customer needs, drive satisfaction and promote long-term loyalty.
Overview
2
2
years of professional experience
Work History
Server
Olive Garden
Lancaster, PA
04.2023 - 02.2024
- Assisted in training new servers.
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Followed health safety guidelines when preparing and serving food products.
- Ensured that each guest was served courteously, quickly, and efficiently.
- Upheld high standards of sanitation in accordance with health department regulations.
- Took orders from customers accurately and in a timely manner.
Pharmacy Technician
Weis Pharmacy
Willow Street, PA
03.2022 - 11.2023
- Performed data entry for patient profiles, billing information and prescription orders into the pharmacy software system.
- Monitored inventory levels of commonly used drugs and placed orders when necessary.
- Assisted in training new employees on pharmacy procedures.
- Provided education materials about medications to patients upon request.
- Organized work areas so that everything was easily accessible when needed.
- Resolved customer complaints in a timely manner while maintaining professionalism at all times.
Education
Some College (No Degree) - Music Education
HACC
Lancaster, PASome College (No Degree) - Medical Assisting
YTI Career Institute
Lancaster, PASkills
- Guest Engagement
- Order Management
- Supply Restocking
- Relationship Management
- POS operation
- Order Accuracy
- Exceptional customer service
- Regulatory Compliance
- Point of Sale (POS) system operations
- Price memorization
- Item promotion
- Sales Techniques
Timeline
Server
Olive Garden
04.2023 - 02.2024
Pharmacy Technician
Weis Pharmacy
03.2022 - 11.2023
Some College (No Degree) - Music Education
HACC
Some College (No Degree) - Medical Assisting
YTI Career Institute
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