Summer Keefe-Strickler
Towson,MD
Summary
Highly organized and professional individual with exceptional communication skills and a proven ability to solve complex problems. Seeking a part-time position to utilize a strong skill set and contribute to a dynamic team. Demonstrated success in managing tasks and prioritizing responsibilities, confident in making valuable contributions in any work environment.
Overview
6
6
years of professional experience
Work History
Assistant Manager
Tropical Smoothie Café
05.2020 - 05.2024
- Supported the General Manager in the overall leadership and supervision of the Shift Leaders and Crew Members
- Maintained customer expectations to build brand loyalty
- Assisted in developing operational strategies for more efficient and productive operations
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Developed strong working relationships with staff, fostering a positive work environment.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
- Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
Babysitter
Family
01.2023 - 08.2023
- Supervision of young children along with maintaining daily routines and housekeeping
- Played games, worked on puzzles, and read books to young children.
- Bathed, dressed, and helped with teeth brushing as part of bedtime preparation.
- Prepared healthy, age-appropriate snacks and meals.
- Improved child safety by vigilantly monitoring play areas and consistently enforcing rules.
Front Desk Receptionist
Creations Hair Salon
08.2022 - 09.2022
- Switchboard operator, scheduled appointments, maintained cleanliness of reception area
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Expedited check-in and check-out procedures for guests, ensuring seamless experiences during their visits.
Pet Sitter
Pet Owners
06.2019 - 11.2021
- Gave animals proper attention to promote secure environment in owner's absence.
- Prepared food and water following instructions from pet owners.
- Communicated professionally with pet owners via phone, email, and text.
- Provided daily physical exercise, mental stimulation and socialization to keep pets healthy and ward off unwanted behavior.
- Maintained a clean and safe environment for pets, ensuring their comfort and well-being at all times.
- Cleaned out and scooped litter trays and food and water bowls to provide clean environment for pets.
Lifeguard
Chesapeake Beach Waterpark
03.2018 - 09.2021
- Obtained and maintained CPR certification and other required swim training
- Primarily responsible for the safety of guests in the pool and in the surrounding areas of the pool
- Summer job
- Maintained a clean and safe facility, performing necessary cleaning tasks on a daily basis.
- Responded to emergency situations in a timely, efficient manner.
- Provided friendly customer service to guests and addressed concerns.
- Improved response times by conducting thorough lifeguard drills and training sessions.
Education
Bachelor’s Degree - Criminal Justice
Towson University
05.2026
Studied - Liberal Arts & Sciences
College of Southern Maryland
06.2023
Diploma -
Northern High School
05.2022
Skills
- Communication
- Problem-solving
- Critical thinking
- Time management
- Lesson planning
- Leadership
- Creative writing
- Customer service
- Adaptability and flexibility
- Staff training and development
- Multitasking and organization
Timeline
Babysitter
Family
01.2023 - 08.2023
Front Desk Receptionist
Creations Hair Salon
08.2022 - 09.2022
Assistant Manager
Tropical Smoothie Café
05.2020 - 05.2024
Pet Sitter
Pet Owners
06.2019 - 11.2021
Lifeguard
Chesapeake Beach Waterpark
03.2018 - 09.2021
Studied - Liberal Arts & Sciences
College of Southern Maryland
Bachelor’s Degree - Criminal Justice
Towson University
Diploma -
Northern High School
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