Summer LaBelle
Rutland,VT
Summary
Positive and well-trained professional with interests in visual merchandising and grocery store activity coordination. Driven Grocery Manager promoting exemplary talents in inventory oversight and recruiting and hiring very talented individuals.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Assistant Grocery Manager
Publix Grocery Store
01.2022 - 01.2024
- Strengthened profits by reducing waste, controlling shrinkage, and increasing team efficiency with optimized workflows.
- Engaged customers and provided very high level of service and support, helping find desired products and items.
- Kept grocery team operations in strict compliance with workplace standards and food safety requirements to maintain optimal health protection.
- Orchestrated performance-oriented environment by closely supporting team members.
- Evaluated suppliers to maintain cost controls and improve operations.
Kitchen Manager
Moxie's Cafe And Catering
03.2021 - 01.2023
- Scheduled and received food and beverage deliveries, adhering to food cost and budget.
- Maintained a clean and safe work environment, adhering to all health department regulations and guidelines.
- Checked and tested foods to verify quality and temperature.
- Mentored and trained new team members, fostering a positive culture of teamwork and collaboration within the kitchen staff.
- Conducted daily checks of refrigerators and freezers to verify proper food storage, container labeling, and surface cleaning.
Grocery Team Leader
Publix Grocery Store
04.2021 - 01.2022
- Developed strong relationships with vendors to negotiate favorable pricing terms that directly benefited the company''s bottom line.
- Ensured optimal product availability with diligent inventory management practices.
- Monitored team performance regularly, providing constructive feedback and recognition to motivate employees towards excellence.
Retail Grocery Associate
Publix Grocery Store
04.2020 - 09.2021
- Assisted shoppers in locating desired products, resulting in increased customer satisfaction and sales. Other duties included unloading trucks, stocking and rotating products, and helping other departments when needed
Bar Manager
Boar And Buffalo
07.2018 - 03.2020
- Mentored and trained staff members to ensure exceptional customer service standards.
- Oversaw maintenance tasks for the bar area, ensuring a clean and safe environment for patrons at all times.
- Created a welcoming atmosphere, fostering a loyal customer base and repeat business.
- Closed out cash register and prepared cashier report at close of business.
- Kept alcoholic beverages well-stocked and organized to meet expected demands.
- Crafted special drink and cocktail menu items for seasonal offerings.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
Front of House Manager
Applebee's
06.2013 - 08.2018
- Partnered with back-of-house management in order to maintain seamless communication between teams, ensuring a smooth dining experience for guests.
- Resolved guests complaints while maintaining positive customer environment.
- Maintained positive team environment by encouraging teamwork and respect in accordance with company mission.
- Developed strong relationships with guests, addressing complaints promptly and ensuring a positive dining experience.
- Acted as the main point of contact for guest inquiries, addressing concerns promptly and professionally while maintaining a positive rapport with clientele.
- Trained new hires on company policies, procedure, s as well as proper food handling techniques which resulted in reduced turnover rates.
Retail Sales Associate/Manager
Charlotte Rusee
10.2014 - 02.2017
- ry.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Maintained clean sales floor and straightened and faced merchandise.
- Greeted customers and helped with product questions, selections, and purchases.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
Education
BBA - Marketing
Keiser University
Fort Lauderdale, FL05.2007
Skills
- Problem Resolution
- Customer Support
- Health and safety
- Employee Training
- Task Delegation
- Stock replenishment
- Scheduling Coordination
- Store maintenance
- Budgeting and finance
- Coordination of inventory
- Customer service and assistance
Certification
- Food Handler Certification
- Driver's License
Timeline
Assistant Grocery Manager
Publix Grocery Store
01.2022 - 01.2024
Grocery Team Leader
Publix Grocery Store
04.2021 - 01.2022
Kitchen Manager
Moxie's Cafe And Catering
03.2021 - 01.2023
Retail Grocery Associate
Publix Grocery Store
04.2020 - 09.2021
Bar Manager
Boar And Buffalo
07.2018 - 03.2020
Retail Sales Associate/Manager
Charlotte Rusee
10.2014 - 02.2017
Front of House Manager
Applebee's
06.2013 - 08.2018
BBA - Marketing
Keiser University
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