Summer Lowe
Laurinburg,NC
Summary
I am a dedicated and motivated employee transitioning from a successful career in the service industry, alongside working as a Registered Behavioral Technician to pursue a passion for healthcare as a Respiratory Therapist. Bringing a strong foundation in customer service, teamwork, and attention to detail, combined with a commitment to providing exceptional patient care.
Overview
7
7
years of professional experience
Work History
Waitress
The Bistro at Laurinburg
Laurinburg, NC
08.2024 - Current
- Managed order taking and delivery, ensuring accuracy and timely service.
- Maintained cleanliness and organization of dining area, promoting a welcoming environment.
- Handled cash transactions accurately, contributing to financial accountability.
- Resolved customer inquiries and complaints effectively, fostering positive dining experiences.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
Behavioral Aide
Early Start Intervention Services, Inc.
Rockingham, NC
06.2023 - 04.2024
- Implemented individualized behavior intervention plans for clients to enhance social skills and emotional regulation.
- Collaborated with multidisciplinary teams to assess client needs and develop tailored strategies for improvement.
- Trained and mentored junior aides on best practices in behavioral support techniques and intervention methods.
- Monitored client progress, documenting behavioral changes and adjusting strategies to ensure optimal outcomes.
- Developed engaging activities that promote cognitive development and encourage positive interactions among peers.
Waitress
Jerry's Deli & Grill
Laurinburg, NC
11.2018 - 11.2023
- Provided exceptional customer service, enhancing guest satisfaction and loyalty.
- Managed order taking and delivery, multiple tables at once, ensuring accuracy and timely service.
- Assisted in training new staff on menu offerings and service protocols.
- Collaborated with kitchen staff to streamline communication and improve efficiency.
- Maintained a clean and organized work environment.
Behavior Therapist
Stepping Stones ABA
Fuquay-Varina, NC
10.2022 - 02.2023
- Developed individualized treatment plans for clients based on assessments and behavioral observations.
- Implemented evidence-based intervention strategies to improve social skills and reduce challenging behaviors.
- Collaborated with multidisciplinary teams to evaluate progress and adjust therapeutic approaches accordingly.
- Trained and mentored junior therapists in ABA techniques and best practices for client engagement.
- Established trusting relationships with clients, providing a foundation for successful behavioral change.
- Remained calm and poised when clients demonstrated difficult behavior.
Education
Associate of Applied Science - Respiratory Therapy
Sandhills Community College
Pinehurst, NC05.2026
Associate of Science -
Scotland Early College Highschool
Laurinburg, NC05.2020
Skills
- Customer service
- Strong multitasking
- Greeting guests
- Team collaboration
- Attention to detail
- Decision-making
- Handling complaints
- Memory retention
- Active listening
- Time management
- Performance improvement
- Stress management
Timeline
Waitress
The Bistro at Laurinburg
08.2024 - Current
Behavioral Aide
Early Start Intervention Services, Inc.
06.2023 - 04.2024
Behavior Therapist
Stepping Stones ABA
10.2022 - 02.2023
Waitress
Jerry's Deli & Grill
11.2018 - 11.2023
Associate of Applied Science - Respiratory Therapy
Sandhills Community College
Associate of Science -
Scotland Early College Highschool