Summer Martin
Minneapolis,United States
Summary
Dynamic public relations graduate with 2 years of experience in Advanced Public Relations courses at Metropolitan State University. Proficient in crafting news releases and boilerplates for clients using AP style writing. Demonstrates adaptability, leadership qualities, and a strong commitment to drive successful PR campaigns and enhance brand reputation. Acquired excellent customer service skills, sales strategies, and relationship building prowess during 8 years in fast-paced retail environments.
Overview
12
12
years of professional experience
Work History
Lead Sales Supervisor
Patina
Minneapolis
12.2020 - Current
- Provided strong customer service and communication skills.
- Helped lead a sales team with motivation and positivity.
- Provided training and mentorship to the sales team to improve their performance and achieve sales targets.
- Helped merchandise, design store layouts, and displays to help drive sales and enhance store brands.
- Promotion from supervisor to Lead Supervisor of the store achieved through exemplary demonstration of leadership skills and hard work.
Waitress
Ricks Cabaret
Minneapolis, Minnesota
07.2015 - 02.2019
- Provided excellent customer service by addressing any complaints or concerns promptly.
- Developed positive relationships with regular customers through friendly conversation.
- Greeted customers and provided menus.
- Served alcoholic beverages responsibly in accordance with state laws.
- Greeted customers, answered questions and recommended specials to increase profits.
Retail Sales Supervisor
American Apparel
Minneapolis
09.2012 - 01.2015
- Developed and implemented sales strategies to increase revenue and achieve sales targets for American Apparel.
- Identified and implemented strategies to increase sales and customer satisfaction.
- Trained and mentored new sales team members to ensure they are knowledgeable in American Apparel's product offerings and sales techniques.
- Helped merchandise and design store layout, and window displays.
- Demonstrated exceptional leadership and sales skills, leading to promotion from sales associate to keyholder/sales lead position.
Education
Bachelor's Degree in Professional Communications - Public Relations
Metropolitan State University
Saint Paul, Minnesota05.2024
Associate of Arts Degree in Communication Studies -
Minneapolis Community And Technical College
Minneapolis, Minnesota05.2022
Skills
- Social Media Management
- Crisis Communication
- Press Releases
- Media Monitoring
- Sales Strategies
- Customer Service
- Leadership
- Training and Mentorship
- Store Layout Design
- Merchandise placement and displays
- Public Relations Strategies
- Stakeholder relationship development
- Networking and relationship building
References
- Karin Tappero, District Manager, Patina, karin@patinastores.com, 6127439546
- Amie Hoffner, VP Corporate Communications, Dairy Queen, Amie.Hoffner@idq.com
Timeline
Lead Sales Supervisor
Patina
12.2020 - Current
Waitress
Ricks Cabaret
07.2015 - 02.2019
Retail Sales Supervisor
American Apparel
09.2012 - 01.2015
Bachelor's Degree in Professional Communications - Public Relations
Metropolitan State University
Associate of Arts Degree in Communication Studies -
Minneapolis Community And Technical College
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