Summer Mendelsohn
Austin,TX
Overview
1
1
Certification
11
11
years of professional experience
Work History
Host
Lobos Hospitality
08.2026 - Current
- Deliver an elevated guest experience within a luxury hospitality environment, creating a warm and polished first impression.
- Welcome guests, manage reservations and seating, and coordinate seamless front of house operations.
- Build expertise in guest relations, service excellence, and high end hospitality while maintaining exceptional standards of professionalism.
Logistics Account Executive
Total Quality Logistics Inc.
12.2025 - 02.2026
- Managed and grew a book of business for shippers and carrier partners.
- Negotiated freight rates with customers and carriers.
- Coordinated and managed time-sensitive freight shipments.
- Resolved shipment issues while providing strong customer service.
- Prospected and cold called to develop new customer relationships.
Life Insurance Agent
Family First Life
02.2025 - 12.2025
- Assisted clients in selecting life insurance coverage that aligned with their specific needs and goals.
- Clearly explained policy options to ensure clients felt informed and confident.
- Built and maintained long-term client relationships based on trust and reliability.
- Provided ongoing support and transparency throughout the application and policy process.
- Offered guidance on protecting families and planning for future financial security.
- Delivered a smooth and professional experience from start to finish.
Operations & Packaging Associate
LALICIOUS
12.2024 - 02.2025
- Managed and fulfilled orders through Shopify, including printing labels and packaging products
- Checked product quality and prepared orders accurately and on time
- Tracked inventory, restocked as needed, and kept the workspace organized and safe
Babysitter
Self Employed
01.2016 - 02.2025
- Provided care for various families with ages ranging from 3-13 years old
- Safely transported kids to and from sports practices, school, volunteering, etc.
- Prepared meals and helped with homework when required
- Cleaned dishes and any areas that may have needed organizing
- Ensured kids were safely taken care of at all times
Manager
The Source Cafe
01.2020 - 10.2020
- Resolved concerns in a timely and competent manner to guarantee outstanding customer service
- Increased client satisfaction and loyalty by fostering a warm and inviting environment
- Trained new employees to correctly make juice, smoothies, and how to use the cash register as well as how to properly interact with customers
- Managed stock levels and purchasing requests by customers, maintaining consistent accessibility for each product
- Managed the cash deposits at the end of each shift, making sure that all money was recorded correctly and kept in a secure place
Customer Service Associate
Manhattan Bread & Bagel
08.2017 - 01.2020
- Acquired proficiency in overseeing food inventory, acquired knowledge of maintaining order and stock, and ensured seamless operation of the kitchen
- Efficiently completed closing responsibilities and made sure everything was ready for the following day
- Gained critical interpersonal skills and strengthened the ability to build rapport, communicate with customers, and resolve conflict amicably in a busy retail setting
- Proficiency in cash register operations: quick transactions, precise financial management, and handled cash in an organized manner
Sales Associate
Curious Hermosa Beach
06.2017 - 08.2017
- Processed sales, issued refunds, and sold gift cards
- Compared inventory calculations to actual stock counts, looked into any discrepancies, and corrected any mistakes
- Quickly prioritized and directed customer requests to guarantee the best possible experience at the shop
Education
B.A. - Sociology
University of California, Santa Barbara
Santa Babara, CA6 2024
A.S. & A.A. - Administration of Justice & Sociology
El Camino College
Torrance, CA6 2022
Skills
- Interpersonal Skills
- Critical Thinking
- Client Rapport
- Financial Planning
- Conflict Resolution
- Analytical Skills
- Goal-Oriented Mindset
- CRM Software
- Time Management
- Adaptability
- Attention to Detail
Certification
Life Insurance License - Issued Feb 2025, Expires Feb 2027
Timeline
Host
Lobos Hospitality
08.2026 - Current
Logistics Account Executive
Total Quality Logistics Inc.
12.2025 - 02.2026
Life Insurance Agent
Family First Life
02.2025 - 12.2025
Operations & Packaging Associate
LALICIOUS
12.2024 - 02.2025
Manager
The Source Cafe
01.2020 - 10.2020
Customer Service Associate
Manhattan Bread & Bagel
08.2017 - 01.2020
Sales Associate
Curious Hermosa Beach
06.2017 - 08.2017
Babysitter
Self Employed
01.2016 - 02.2025
A.S. & A.A. - Administration of Justice & Sociology
El Camino College
B.A. - Sociology
University of California, Santa Barbara