Summary
Overview
Work History
Education
Skills
Timeline
Generic

Summer Phillips

Gaffney,SC

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

19
19
years of professional experience

Work History

Customer Service Representative

Progressive Screen Printing
Gaffney , SC
01.2024 - Current
  • Assisted customers with inquiries and product information.
  • Resolved customer complaints and provided effective solutions.
  • Maintained accurate customer records in the database system.

Patient Access Representative

Spartanburg Regional Medical Center
06.2022 - Current
  • Secured patient information and confidential medical records in compliance with HIPAA privacy rule standards to protect patient's privacy.
  • Collected and entered patient demographic and insurance data into computer database to establish patient's medical record.
  • Stayed calm under pressure to and successfully dealt with difficult situations.
  • Obtained patient's insurance information and determined eligibility for benefits for specific services rendered.

Patient Care Assistant

Spartanburg Regional Medical Center
08.2018 - 06.2022
  • Attended to patient and family's immediate needs and concerns by acknowledging and providing required attention.
  • Recorded temperature, blood pressure, pulse, or respiration rate as directed by medical or nursing staff.
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Monitored and maintained cleanliness, sanitation, and organization of assigned station and service areas.

Certified Nursing Assistant

Peachtree Center
03.2006 - 07.2013
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.

Education

Gaffney High School
Gaffney, SC
06.2004

Skills

  • Insurance Verification
  • Multitasking and Organization
  • Customer Service
  • Quality Assurance
  • Registration and Admissions
  • Financial Procedures Adherence
  • Phone and Email Etiquette
  • Insurance Billing

Timeline

Customer Service Representative

Progressive Screen Printing
01.2024 - Current

Patient Access Representative

Spartanburg Regional Medical Center
06.2022 - Current

Patient Care Assistant

Spartanburg Regional Medical Center
08.2018 - 06.2022

Certified Nursing Assistant

Peachtree Center
03.2006 - 07.2013

Gaffney High School

Similar Profiles

CREATE PROFILE