Summer Riche
Dutch Bros Coffee
Celina
1
year of professional experience
1
Certification
Outgoing and professional college student with a record of academic and extracurricular success looking for a job in the food service industry. Ability to collaborate and work with people of all ages. Takes pride in providing excellent customer service and creating memorable dining experiences for customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in a timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.
Work History
Barista
1 Year 2 Months- Contributed to a positive team environment through effective communication and collaboration with team members.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Used POS system to accurately enter orders and process payments.
- Learned and executed menu item's preparation and ingredients including numerous off-label drinks to meet customer needs.
- Educated customers on menu offerings, promoting upselling opportunities and enhancing their overall experience.
- Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
- Maintained a clean and organized workspace for optimal productivity and safety.
Education
Bachelor of Arts - Digital Arts & Animation
- Member - Pi Beta Phi Sorority
High School Diploma
- 4.36 GPA
Skills
Exceptional customer service
Menu Memorization
Teamwork and Collaboration
Proficient in opening and closing duties
POS System Operation & Payment Handling
Professional demeanor
Friendly and outgoing
Product Upselling
Affiliations
- Prosper Girls High School Lacrosse - 4 years Varsity Lacrosse; Position - Attack; Team Captain
- Prosper High School Musical Theatre - 4 years Varsity Musical Theatre; Theatre Officer; Awarded Best Actor in a Leading Role, Best Actor in a Supporting Role, Best Choreography; Texas Thespians National Qualifying Performance
Certification
Food Handlers Permit
CPR & First Aid Trained
Timeline
Barista
Dutch Bros Coffee
06.2022 - 08.2023Read More
LSU - Louisiana State University
Bachelor of Arts from Digital Arts & Animation
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Prosper High School
High School Diploma
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