Summer Rogers
Durango,CO
Summary
Motivated Retail Manager with 7 years of experience smoothly running a business and coaching employees. Strategic thinker with passion for serving customers and exceeding expectations. Resourceful and versatile with a hard-working and dedicated mindset.
Overview
9
9
years of professional experience
Work History
Retail Store Manager
Fish Connection
810 East College Drive #C, Durango, CO 81301
12.2018 - 08.2025
- Optimized store displays and appearance via strategic merchandising.
- Managed inventory to restore back stock, control costs, and maintain sales to meet customer needs.
- Led store expense control and payroll to optimize business.
- Assisted in recruiting, hiring and training of team members.
- Managed purchasing, sales, marketing and customer account operations efficiently.
- Interacted well with customers to build connections and nurture relationships.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Negotiated price and service with customers and vendors to decrease expenses and increase profit.
- Upheld and communicated store standards to employees for optimal quality, safety, and cleanliness.
- Provided animals with exemplary care by staying up to date on adequate animal husbandry.
- Educated customers on products and animal care to maximize their enjoyment.
Summer Camp Volunteer
Durango Nature Studies
1309 E 3rd Ave #27, Durango CO 81301
06.2016 - 06.2016
- Led groups of children safely through variety of camp activities.
- Coordinated water sports, arts and crafts and outdoor games for campers.
- Created and maintained pleasant atmosphere to help campers feel comfortable and secure.
- Worked with children of varying age, interest, skill, and developmental levels.
Education
High School Diploma -
Big Picture High School
Durango, CO05-2020
Skills
- Customer Service
- Effective multi-tasking
- Goal-oriented individual
- Friendly and outgoing
- Retail management
- Budgeting and cost control
- Trustworthy and reliable
- Problem-solving
Timeline
Retail Store Manager
Fish Connection
12.2018 - 08.2025
Summer Camp Volunteer
Durango Nature Studies
06.2016 - 06.2016
High School Diploma -
Big Picture High School