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Versatile Business Analyst with around 24 years of extensive experience in SDLC, Business process design, and object-oriented analysis, in various domains, but not limited to Health Care and Life Sciences, Mortgage-Backed Securities (MBS), Trading, Variable Income Equities and Fixed Income Securities like Bonds & Mortgage Business. In-depth knowledge of Health Care and Life Sciences domains. Hands-on knowledge on Web-Based Health Care and Life Sciences Solutions. Excellent understanding of Electronic Health Record Solutions and Physician Practice Management Solutions. Experienced in managing and development of Hospital Care Management Solutions. In-depth knowledge of HIPAA (Health Insurance Portability and Accountability Act). Experienced in managing the development of Portfolio Risk Management applications dealing with various investment banking instruments for portfolio management. Significant knowledge of Risk Management, Fixed Income Securities and Swap Markets. Adept in Equities, Bonds, Asset Backed Securities (ABS), Mortgage-Backed Securities (MBS), Credit Default Swaps (CDS), Collateralized Mortgage Obligations (CMO), and Interest Rate Swaps. Experience in Portfolio Performance Measurement – NAV, P&L, computing portfolio returns. Skilled in writing Business Requirement Documents (BRD), Use Cases, and Functional Specifications; well versed in designing various Use Case Diagrams, Activity Diagrams, State Diagrams, and Sequence Diagrams using UML modeling tools such as MS Visio and IBM Rational Software Architect. Extensive experience in documenting existing processes, analyzing Business Requirements, working with Requirements Traceability Matrix, re-engineering business processes, and designing. Facilitated JRP and JAD sessions with the Business user community and the technical team to facilitate the project development process. Project experience includes Project Management, Customer Interaction, and leadership responsibilities. Experienced in change management/ continuous process improvement, business transformation modeling, and customer relationship management. Skilled in working with all phases of SDLC throughout the project life cycle in IBM Rational Method Composer environment and other software methodologies. Skilled in OpenText UFT One, OpenText LoadRunner, OpenText ALM. Excellent communication and interpersonal skills; comfortable speaking to large groups and wide audiences, preparing written communications, and developing presentation material. Flexible & Quick learner, who can adapt and execute in any fast-paced environment. Intermediate skills in Artificial Intelligence and Machine Learning Experience. Applied for Red Teaming Fellowship with 10a Labs, Chicago, IL. Did an internship in AI and Machine Learning in India with Just Dial Limited from 2025-2026 where I developed AI Models improving efficiency 35%, Implemented ML Algorithms enhancing accuracy by 20%, Completed 15+ Deliverables, Analyzed Large Data Sets and improved insights by 40%, collaborated with Data Scientists in several projects; Reduced processing time by 25% by utilizing optimization, Created predictive Models with 95% Accuracy, Conducting A/B Testing and increased engagement by 30% and Automated Data Processing and saved 50+ hours monthly.


Certified Business Analysis Professional & Project Management Professional with extensive knowledge of SDLC methodologies. Successfully implemented technology solution projects from business case development to user acceptance. Proficient in requirements elicitation, data analysis, strategy analysis, process mapping, wire framing and user stories. Methodology experience in Agile, Scrum & Waterfall. Certified Scrum Master, AWS Solutions Architect and Product Owner.

Detail-oriented team player with strong organizational skills successful at managing multiple priorities with a positive attitude. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

A qualified ICT Professional with over 19 years of comprehensive experience in the Information and Communication Technology (ICT) sector. Proficient in project management and coordination, with a successful track record of deploying numerous ICT projects on a national and regional scale. Possesses a deep understanding of mHealth, information systems, and information management. Specializes in designing and implementing Monitoring & Evaluation (M&E) systems, program performance enhancement, and quality improvement strategies. Skilled in business analysis, project governance, risk management, and performance monitoring. Noteworthy achievements include the design and implementation of the Covid19 vaccination system for Namibia, alongside contributing to the development of Electronic Integrated Disease Surveillance and Response (eIDSR) information systems for the Ministries of Health in Lesotho and Zambia.

Results-driven Business Analyst with expertise in analyzing processes and implementing software tools to enhance efficiency and stakeholder satisfaction. Experienced in project management and market analysis, developing strategic plans that elevate brand visibility and foster customer engagement. Focused on delivering operational improvements through data analysis and process optimization.

Summer R. Wetherbee

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Business Analyst

Merchandise Service Associate

Child Care Associate

Business Assurance, Digital Service Intern

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Bachelor of Science - Public, Non-profit and Health Administration, Community Health Emphasis

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Business Analyst

Merchandise Service Associate

Child Care Associate

Business Assurance, Digital Service Intern

Bachelor of Science - Public, Non-profit and Health Administration, Community Health Emphasis

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