Summer Sletten
New Boston
Summary
- Flexible supervisor with over 15 years of experience in team leadership, team building, and operational coordination. Committed to fostering a positive work environment while ensuring adherence to safety compliance and quality control standards. Very malleable in each position I have been placed into.
Overview
14
14
years of professional experience
Work History
Supervisor
Saint Anselm College
Manchester
08.2011 - Current
- Directed and supervised team of 15+ employees in daily operations.
- Provided leadership, insight, and training to newly hired employees to supply knowledge of various company procedures.
- Conducted weekly meetings with team members to discuss upcoming tasks, events, and project deadlines.
- Provided guidance and direction to subordinates regarding job duties and responsibilities.
- Facilitated open communication among team members, enhancing collaboration and information sharing.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Resolved customer complaints in a timely manner while ensuring customer satisfaction.
- Reviewed employee performance, providing feedback and coaching to improve team effectiveness.
- Supervised daily operations of campus facilities and maintenance teams.
- Coordinated schedules to streamline workflow across departments.
- Oversaw daily inventory management of supplies and equipment to support facility upkeep.
- Collaborated with other departments to coordinate workflow processes between teams.
- Developed and maintained a safe working environment, adhering to all safety protocols and regulations.
- Negotiated with vendors and suppliers to secure advantageous terms and pricing.
- Fostered a positive and motivating work environment, leading to an increase in team morale.
- Acted as a liaison between upper management and staff, facilitating open communication.
- Implemented quality control measures, significantly reducing error rates.
- Delegated work to staff, setting priorities and goals.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Produced thorough, accurate and timely reports of project activities.
- Handled Invoices, weekly sales reports, inventory, and transfer reports.
- Created and organized temperature logs, daily prep logs, daily heating and cooling logs, and maintenance sheets.
Food Service Worker
The Common Man
Hooksett
05.2018 - 01.2020
- Prepared and served food items to customers, ensuring satisfaction through attention to detail.
- Assisted in preparing food items, following recipes to maintain quality and consistency.
- Operated kitchen equipment safely while following health and safety regulations.
- Acquired new skills to enhance team support and better meet customer needs.
Education
High School Diploma -
Goffstown High School
Goffstown, NH06-2012
Some College (No Degree) - Human Biology
Manchester Community College
Manchester, NHSome College (No Degree) - Education
Saint Anselm College
Manchester, NHSkills
- Team leadership
- Performance management
- Operational coordination
- Quality control
- Inventory management
- Customer relationship management
- Documentation and reporting
- Staff motivation
- Goal oriented
- Safety compliance
- Employee training
- Problem solving
Timeline
Food Service Worker
The Common Man
05.2018 - 01.2020
Supervisor
Saint Anselm College
08.2011 - Current
High School Diploma -
Goffstown High School
Some College (No Degree) - Human Biology
Manchester Community College
Some College (No Degree) - Education
Saint Anselm College